Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

5.0

Mar 3, 2023

Smaller Private Company that Hits Above it's Weight Class

Investments

Recommend

CEO approval

Business Outlook

Pros

* The Mission - helping military families achieve their financial goals -- it's a noble mission and brings meaning to my career; no one but First Command serves this important group when and where they need help * The People - whether in the field (advisors and field leadership) or at the Home Office -- what a great assembly of committed individuals; we work hard and have fun * The Work -- we have a lot of it but it is worthy and noble work and challenging * 100% employee owned through ESOP (currently a 15% profit sharing plan distribution) * 100% transparent business planning process * Complete transparency to all employees and advisors as to financial results * Committed to Diversity and Inclusion * We have a material part of the work force who left our company and came back - that says a lot (we call them boomerang employees and they are a great testimonial)

Cons

* Technology is being upgraded (which needs to happen as we have tech debt) but it is causing a remapping and rewiring of processes, procedures, workflows, etc. - and change can be difficult and challenging at times

First Command Financial Services Response

3y

Thank you for sharing your First Command experience. The mission of our company is incredibly important to our employees. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. In addition to competitive pay and a generous benefits package, as an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. As part of our commitment to our employees, we are dedicated to making continuous investments in our processes and technology to enhance our employee and client experience. Your feedback is valuable, so thank you for taking time to share your experience.

5.0

Mar 2, 2023

First Command: A Great Career For The Military Spouse

Deputy district advisor

Recommend

CEO approval

Business Outlook

Pros

1. Military Spouse Friendly 2. Ability to build on my career, even when PCSing often. 3. First Command is a big enough company to make a difference across the military, but a small enough company to still feel like a family. 4. Retirement - we have the ability to build on our own retirement plan - we have a great deferred compensation plan.

Cons

1. Client facing technology is not as good as competitors.

First Command Financial Services Response

3y

Thank you for sharing your experience as a First Command District Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. We value the career contributions of military spouses, whose understanding of the challenges and opportunities associated with life in the military makes them ideal for the role of financial coach. We offer portable, rewarding positions that allow military spouses to build careers that fit into their lives. We provide industry-leading training, mentoring, professional development and compensation. It’s why we’ve been recognized as a Military Friendly® Spouse Employer for five years in a row. At First Command, we are dedicated to making continuous investments in our processes, systems and technology to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for sharing your feedback.

5.0

Mar 1, 2023

A True Meritocracy

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command has been the first organization I have ever worked for, that appears to be a true meritocracy. Opportunity is based upon performance and not who you know. One's abilities and the accomplishments therein govern the path and success one achieves. As the sole business owner, the decisions and management style of others is not part the equation, as it relates to your day-to-day operations. Rather it is you the owner that charts your own course and manner in how you the owner pursues the goals inherent in that course. Owners have access to the best mentors, educational programs, principals. With that support, establishing a business model best suited for me, pursuing that which I deem worthy, and achieving success on my terms, based upon my merit is why I have chosen as a life long career, First Command.

Cons

Many people express some consternation with compensation occurring once a month versus twice a month.

First Command Financial Services Response

3y

Thank you for taking time to share your experience as a First Command Financial Advisor. We seek to attract and retain talented people by providing Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. They are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for sharing your experience.

Viewing 409 - 411 of 576 Reviews

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