Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Great training to get licensed and started in the industry." ((in 22 reviews)); "Benefits are great" ((in 22 reviews)); "Great company culture and service attitude" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

5.0

Feb 27, 2023

Strong Mission, United Company

Marketing

Recommend

CEO approval

Business Outlook

Pros

Client focused, employee focused, ESOP benefit, strong maternity and paternity leave, promotes from within, culture of care and respect, great work life balance

Cons

I wouldn't really list anything as a con, but I think there are opportunities First Command has by just including to listen to employee voice through feedback and surveys.

First Command Financial Services Response

3y

Thank you for taking time to share your experience. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program, including paid parental and military leave and a flexible, hybrid work environment. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We value all feedback and rely on employee surveys and Glassdoor reviews to share critical insights with our leadership team and continue to improve, so thank you again for sharing your experience.

5.0

Feb 27, 2023

No longer working for "The Man".

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command is like no place I have ever worked. From the top to the bottom, everyone is committed to helping each other succeed. Board members that will attend events at your personal request, and fellow advisors always willing to share their knowledge. No one dies alone. As a contractor, not an employee, my goals are my own. Income, work load, work hours, I am in control of what I am willing to do. My business can be as large or as small as I am committed to creating. Larger can be better than you bargained for with First Command's deferred compensation programs, annual awards conferences, and other rewards. The personal fulfillment associated with helping our nation's military families create their own financial peace is immeasurable.

Cons

There is little that I can say as a "con" at First Command. Most of the cons come with simply being a contract employee. As a contractor, there are no employee benefits - like health ins, vacation pay, personal assistants. I have to provide all these things for myself. There is no minimum income. There are situations where your pay might be $0 for the month or it could be 5 figures. Feast or famine - you take on the risk - not "The Man". Your income comes from your client's commitment to execute and continue to execute the plans you crafted and defined for them. Some clients don't want a connection with their advisor and others crave it. This is the best and worst all in one. This will make you or break you.

First Command Financial Services Response

3y

Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Feb 26, 2023

Great place to work

Brokerage operations associate

Recommend

CEO approval

Business Outlook

Pros

Great Management Tons of advancement opportunities Great starting pay and benefits Paid volunteer hours Tons of opportunities to give back to the community Flexible hours Work from home flexibility Close proximity to Executive leadership Lots of leadership training Access to a personal Financial Advisor-free of charge

Cons

Highly regulated industry High InfoSec regulated Lots of changing systems to keep up with industry standards

First Command Financial Services Response

3y

Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program, including paid volunteer time off and complimentary financial planning services. As part of our commitment to employees, we’ve implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. Thank you again for taking time to share your experience.

Viewing 412 - 414 of 576 Reviews

Jobs at First Command Financial Services

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