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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (574 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Career opportunities

      4.1

      Compensation and benefits

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      574 reviews
      5.0
      Jul 25, 2025

      Being a Financial Advisor at First Command

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      For 32 Years as a financial advisor at First Command I have enjoyed being a part of dynamic ever evolving company. Our Founder, Carol Payne, envisioned helping others in the Military Community achieve financial success for themselves over a long period of time. Using time proven methods to coach our clients reach financial success it has been a rewarding career, and I have made a lot of friends along the way. It has given me a great sense of self-satisfaction to see my clients reach their financial success.

      Cons

      There are many ups and downs in this career and First Command has been there for me to help with those down times. There have been growing pains, but you will find growing pains in any company.

      avatar
      First Command Financial Services Response
      10mo
      Thank you for your extraordinary 32 years of service and your continued dedication to our mission. Your reflections on helping clients in their pursuit of financial security and the legacy of our founder, Carol Payne, are inspiring reminders of why we do what we do. We’re grateful to have advisors like you who bring purpose and passion to the journey, even through its challenges.
      5.0
      Jul 22, 2025

      Company Culture and endless possibilities

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Culture encourages each other to excel at their strengths - Teams based culture - You can be as assistant or broaden your career and move into an advisor trainee role or full business owner as a financial advisor

      Cons

      Fast pace environment and may not be for everyone Technology has been a weakness for years but they are moving in the right direction and resolving this with a solid long-term plan

      avatar
      First Command Financial Services Response
      10mo
      Thank you for your thoughtful review and for highlighting the growth opportunities, team-based culture, and commitment to continuous improvement. We appreciate your recognition of our progress on technology and are glad to hear that you’ve experienced a workplace that listens and evolves. Your feedback reinforces the power of culture when it’s aligned with purpose.
      5.0
      Jul 20, 2025

      Amazing Annual Advisor Conference

      District advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      As always, First Command put on a class act to recognize its top performing financial advisors / coaches across the entirety of the company. Our mission: "Coaching those who serve in the pursuit of financial security", is a true passion for us all...join us if you too love to serve!

      Cons

      ZERO negatives during this year's conference.

      avatar
      First Command Financial Services Response
      10mo
      Thank you for your enthusiastic feedback! We’re proud that the annual Advisor conference reflects our commitment to celebrating excellence and service. Your words reinforce the strength of our shared mission and the passion our Advisors and field leaders bring to the work. We appreciate your continued dedication and leadership.
      Viewing 40 - 42 of 574 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.