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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with clients on financial planning that can have a lasting impact. Ability to control my schedule and calendar. Amazing and positive coworkers. A culture of caring for each other and clients. Uncapped earning potential.

Cons

No being able to help everyone, even when I believe we can make an impact.

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First Command Financial Services Response
10mo
Thank you for your thoughtful feedback and years of service. The work you do matters, and we’re grateful for the care you bring to your clients and peers. While we can’t help every person in every situation, your compassion and commitment to the families we can serve are what make a lasting difference.
5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Set my own Calendar (take vacation & family events when I want to) Work w clients who value me Stay Connected to the military (w/out being deployed) Compensated fairly (I earn it - I keep it) If not me, then who will take care of our clients? If you are a leader & want it, you can get promoted - the best applicant gets the nod. i.e. more women are in leadership over the past 10 years & I'm here for it!

Cons

Fully Commissioned (know that going in) It can feel like "swimming w an iron weight on your feet" but "just keep swimming" The licensing process can be daunting - how bad do you want this?

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First Command Financial Services Response
10mo
Thank you for your decade of service and for sharing such a motivating review. We’re proud to support your growth, flexibility, and ongoing connection to the military community. Your mention of increasing women in leadership and fair compensation reinforces the values we strive to live every day. We appreciate your thoughts on planning software changes and encourage you to continue sharing your feedback with the project management team so they can answer your important questions.
4.0
Jul 25, 2025

A great place to start

Recommend
CEO approval
Business Outlook

Pros

Field Staff Employee: First Command is a great place to start if you are hoping to jump into a corporate role. I've been given plenty of opportunity to learn in a positive environment and I know that I am contributing to my team in a way that impacts both clients and the team in a positively.

Cons

Little growth for Field employees' who do not plan on being Financial Advisors. Very few ways to work up the ranks if you are not based at the Home Office.

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First Command Financial Services Response
10mo
Thank you for your review and for being an important part of the team. We’re pleased to hear your experience has been filled with learning and impact. Your feedback on growth opportunities for field employees not pursuing advisor roles is valuable. We’re actively working on ways to expand career pathways across all areas of the business. We appreciate your voice and your contributions.
Viewing 37 - 39 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.