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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

575 reviews
5.0
Feb 28, 2021

Enjoyed working here

Recommend
CEO approval
Business Outlook

Pros

They think about their employees and honestly want to do better and succeed.

Cons

Not really fast paced environment.

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First Command Financial Services Response
5y
We appreciate you taking the time to share your positive experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate challenges to their supervisors or management. Again, thank you for taking the time to share your experience.
4.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Family oriented, client focused, and goal driven

Cons

Technology was lacking for clients and employees

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First Command Financial Services Response
5y
Thank you for taking the time to provide feedback. First Command seeks to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. A key part of that culture is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Regarding technology, we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth and continued servicing of existing clients. We encourage our employees and Advisors to reach out to their leadership team for additional support. Thank you again for sharing your experience.
5.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

You are your own boss. Freedom to innovate your business to your liking. Great atmosphere to work in. No cap on income. Freedom to spend time with family. Great training. Tremendous support

Cons

It can be tough starting out, but you are given an hourly wage for 3 months and salary for 9 months to get you started. Something a lot of companies won’t do.

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First Command Financial Services Response
5y
Thank you for taking the time to share your experience. First Command seeks to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge and develop leadership skills. As you note, our Advisors do face some challenges in growing their business, but they also enjoy many opportunities. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
Viewing 508 - 510 of 575 Reviews

Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.