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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

575 reviews
3.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility with AA schedule. However no communication and lack of professionalism

Cons

No communication between senior management

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First Command Financial Services Response
5y
Thank you for sharing your perspective with us. We appreciate your comments on the benefits of this career, including scheduling flexibility. First Command is committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and informed. Encouraging feedback and constructive criticism from our employees is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate problems to their supervisors or management. We will be sure to make our leadership aware of your concerns so we can continue to improve.
4.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

A very strong culture with excellent alignment with the company mission.

Cons

Under pay key positions / misalignment between jobs and salaries. Makes recruiting to SW Fort Worth more challenging than it needs to be.

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First Command Financial Services Response
5y
Thank you for sharing your feedback with us. We appreciate your long tenure with the company. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate you taking the time to share your experience.
5.0
Feb 1, 2021

great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

focused on military clients -- noble mission family oriented culture -- cool events like summer outing to Main Event with unlimited game card ESOP is very generous

Cons

some can view products/way of doing business as out of date

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First Command Financial Services Response
5y
Thank you for taking the time to provide feedback. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan. The result is a culture that reflects the highest ethical standards and best practices of the financial services industry. Again, thank you for taking the time to share your experiences.
Viewing 511 - 513 of 575 Reviews

Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.