Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 41 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are good" ((in 23 reviews)); "They also have great training on the Federal Employee market." ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Poor Management & lack of employee motivation" ((in 15 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What First Command Financial Services locations have received the highest employee ratings?

Colorado Springs , Annapolis , San Antonio , San Diego , Charleston , Dallas-Fort Worth , Fort Worth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

2.0

Jan 10, 2014

Learn your script

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Emphasize learning the products so you are very well educated. Sponsors licenses.

Cons

Using you just to sell and MUST learn ridiculous script. Very difficult when it's only commissions.

2.0

Dec 27, 2013

Help advisors do whats best for the clients

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

1- Support for military families and the ability to implement military benefits into comprehensive financial plans. 2- There is a large selection of investment and insurance products for advisors to recommend to clients. 3- Training program for new advisors at the corporate level is very detailed. 4- Monthly income for new advisors - if they can make the gates (minimum required sales).

Cons

1- The company talks about doing what's best for clients, but the compensation system for advisors pressures them to sell whole life insurance. 2- Slow to pay advisors their commissions and fast to take money on charge backs. 3- Very challenging gates for the first year advisor. Investments sold by the first year advisor does not count towards the quarterly gates (only insurance sales). Only one year program for new advisor income before going to 100% commission. 4- Financial planning software is outdated and not user friendly.

1.0

Dec 17, 2013

IT software development

It software development

Recommend

CEO approval

Business Outlook

Pros

The company contributes 15 percent of your salary to the ESOP (Employee Stock Ownership) which is yours after you are vested. Not bad

Cons

I really don’t know if the IT management staff wants the department to fail but that is what it appears. Either that is the case or they do not know what they are doing. The department as had a 30 percent turnover rate and for good reason. It is basically unbearable to be there. The pay and health insurance is not all that good.

Viewing 535 - 537 of 574 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Senior Financial Advisor – Experienced Professionals

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Learn your script

Help advisors do whats best for the clients

IT software development

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