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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
1.0
Dec 4, 2013

RUN in the opposite direction.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee stock option (eventually) Supposedly an ESOP company, but employees do not have a voice. There is an ACE committee where people can field complaints, but all complaints are sent to an employee in HR & HR decide how the issues will be handled. (Which also lets HR know who is complaining & copies of complaints are sent to their managers)

Cons

Corrupt executive leadership. Multiple sexual harassment lawsuits. HR turns a blind eye to endless complaints from employees. This company is a sinking ship. RUN. DO NOT INVEST OR BANK with this company. They willingly treat their employees like slaves. I stayed 10 years too long. Leaving this place is like leaving an abusive relationship. You keep thinking they will change and they keep beating you down and robbing you of your confidence and humanity. the doors should be closed on this business.

1.0
Dec 3, 2013

Very disappointing.

Recommend
CEO approval
Business Outlook

Pros

Very good people in the Home Office and in the Field.

Cons

Executive leadership is way to concerned about taking care of themselves and they let the Captive Sales force in the field starve.

1.0
Aug 22, 2013

Churn House Used Car Salesmen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the few perks were rescinded due cost cutting required due to the 12 million dollar SEC fine.

Cons

Incredibly corrupt ethics. Incompotent persons in senior management postions. Antiquated systems, processes, and technology. The brand is severely tarnished in the military commumity to the point its synonymous with pawn shops.

Viewing 538 - 540 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.