Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "They also have great training on the Federal Employee market." ((in 20 reviews)); "Benefits are good" ((in 20 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews

5.0

Aug 9, 2024

Excellent Career Field

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Culture, mission, training, education, potential

Cons

i haven't found any yet

First Command Financial Services Response

1y

Thank you for sharing your positive experience as a First Command Financial Advisor. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people to serve our clients as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Jun 21, 2024

tyrtytr

Salesforce developer

Recommend

CEO approval

Business Outlook

Pros

Very enjoyed has many culture

Cons

its good place to work

First Command Financial Services Response

2y

Thank you for sharing your feedback with us. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions and adds a strong element to the culture as many of our employees are invested in the success of the company. We appreciate you taking the time to share your experience.

5.0

Jun 11, 2024

Great mission statement that encourages employee buy in.

Associate director - operations

Recommend

CEO approval

Business Outlook

Pros

Core values of Love, Respect, and Courage truly resonates with me and individuals have their voice heard.

Cons

Level of tenure (many employees with 20+ years) can sometimes be a roadblock to new ideas or process improvements as "we've tried that before" is the knee jerk reaction.

First Command Financial Services Response

2y

Thank you for taking the time to share your experience. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We are committed to attracting and retaining talented people and are excited you are on the team. It's important that our core values resonate with you, thank you for sharing that. We're on a transformative journey and need leaders like you to support the effort in alignment with those values. You've already helped - and shown courage - by providing constructive feedback. We'll share your notes on new ideas and process improvements with leadership. Thank you and we hope you'll review us again down the line.

Viewing 52 - 54 of 171 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

View job

Experience Research & Design Manager

Credit Card Representative

Technical Support Center Analyst

Remote- Director, Military Affairs Relationship Manager

United States

View job