Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "great training and place to start" ((in 22 reviews)); "Benefits are great" ((in 21 reviews)); "Great work life balance and co workers" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 19 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood , Leavenworth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

5.0

May 5, 2025

Great Career for those that want to make a difference

Vice president operations

Recommend

CEO approval

Business Outlook

Pros

Working here allows you to do something every day that makes a difference in others lives. The culture here is so supportive that it feels like family even while working hard. Opportunity abounds for those that want to make a difference.

Cons

Owning your own business, while rewarding, requires a certain level of maturity and dedication. If that is for you, it is more than worthwhile.

First Command Financial Services Response

Thank you for your thoughtful and encouraging review. We’re honored to have long-standing team members like you who are deeply committed to making a difference in the lives of the military families we serve. Your reflections on the supportive, purpose-driven culture here reinforce the values we strive to uphold daily. We appreciate your insights about the rewarding nature of our business model and the dedication it requires. Thank you also for your kind words to our leadership. Your experience and perspective mean a great deal, and we remain committed to supporting and empowering our team members.

1.0

Apr 25, 2025

Not the best place to work for

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

It's a job, but not much

Cons

Poor company culture, little "clicks" no matter where you go.

First Command Financial Services Response

Thank you for sharing your perspective. We're sorry to hear that you didn’t feel fully supported during your time with us. At First Command, we’re actively working to foster an inclusive and collaborative culture where every team member feels valued and connected. Feedback like yours is critical as we continue improving our experience across all departments.

5.0

Apr 16, 2025

Love This Company

District advisor

Recommend

CEO approval

Business Outlook

Pros

Lots of flexibility with working your schedule. Great leadership at all levels and company mission is the Best! Working with America's Hero's.

Cons

It is a career, not a job, so takes a few years to get your feet solidly under you.

First Command Financial Services Response

Thank you for reviewing First Command and your years of service to our mission. We’re grateful for your dedication over the past several years, and it’s inspiring to hear how much you value the flexibility, leadership, and especially the opportunity to serve our nation's heroes and their families. That mission drives everything we do, and it’s Advisors like you who bring it to life every day. You make a great point - this is a career, not just a job. It requires time, commitment, and heart to grow into the role and serve our clients well. Thank you for highlighting that reality with such honesty and encouragement. We’re honored to have you on the team and look forward to continuing to support you in Charleston and beyond.

Viewing 55 - 57 of 574 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Personal Banking Associate

Digital Product Owner II

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Great Career for those that want to make a difference

Not the best place to work for

Love This Company

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