Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "great training and place to start" ((in 22 reviews)); "Benefits are great" ((in 21 reviews)); "Great work life balance and co workers" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 19 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood , Leavenworth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

3.0

May 12, 2025

Advisor

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Mobility, Mission, Vision, and the People.

Cons

Retention, Retention, Retention, Retention, Retention. Lose too many good people.

First Command Financial Services Response

Thank you for sharing your perspective. We appreciate your candid feedback and continued service over the past few years. Your recognition of our mission, flexibility, and people-centered culture is encouraging. We also want you to know that we take your concerns around retention seriously. The loss of talented team members impacts everyone, and we’re actively working to strengthen support, engagement, and career development efforts across the field. Thank you for the reminder that a thriving field team drives our client outcomes.

3.0

May 12, 2025

Good but Hard

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Great team environment where everyone wants you to grow. Upward movement can be unlimited, but lack of training hurts your chances first couple years.

Cons

Very sales oriented, especially towards insurance. Company does little to help you build your book and only markets towards military which hurts your outreach if not in a military town. Really depends what office you’re in but SF Bay Area is very hard for new advisors. Leadership increases production goals every year and if you’re business is service heavy towards existing clients, feels like a very far reach to hit their production standards without sacrificing servicing. Little to no support unless you hire and pay your own employees. Pays very low at the beginning and you end up not having enough to support your business by hiring employees.

First Command Financial Services Response

Thank you for taking the time to share your experience. We’re glad you’ve found value in the team environment and growth potential. We also acknowledge your concerns around training, market access, and early-stage advisor support, especially in regions like the Bay Area. Feedback like yours helps us evaluate how we can better equip new advisors for success and ensure our expectations are realistic and achievable across all locations. Your input will be shared with leadership for continued improvement.

5.0

May 7, 2025

Purpose-driven work with strong support and mission

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command offers a unique opportunity to do deeply meaningful work—helping military families and others pursue financial security. The company culture is rooted in service, integrity, and collaboration. Advisors have access to a structured planning process, top-tier training, and a strong network of support staff. Leadership truly cares about both clients and team members, and the mission-first mindset is evident at every level.

Cons

Like any financial firm, the role can be demanding and requires self-motivation, especially in the early stages of building a practice. It’s not a “plug and play” job—you have to be committed to the process and to your clients’ well-being. But for those who are mission-driven, it’s incredibly rewarding.

First Command Financial Services Response

Thank you for your thoughtful review and for highlighting the mission-driven nature of our work. We’re especially grateful for your recommendation to continue fostering community across offices and sharing best practices, as it’s a priority we deeply believe in. Your feedback reinforces the importance of collaboration, mentorship, and support as advisors grow their practices. We’re proud of the culture we’ve built and are always looking for ways to strengthen it. Your feedback tells us you are, too, and we are grateful for your continued contributions toward our shared mission.

Viewing 52 - 54 of 574 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Personal Banking Associate

Digital Product Owner II

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Advisor

Good but Hard

Purpose-driven work with strong support and mission

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