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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
4.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The training and support from onboarding is great.

Cons

Mostly an Independent contractor role. Your pay depends on how good the district is doing, No benefits.

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First Command Financial Services Response
1y
Thank you for sharing a review of First Command. We often read positive reviews from our independent field force about the incredible training and onboarding programs available to them. We are thrilled you agree. Local Advisors se­t the pay and benefits for their office managers and other support staff professionals in our regional offices. In all cases, the goal is to attract the best talent and reward them for their dedicated service.
4.0
Mar 21, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Depends on where your at but my experience has been great

Cons

Outdated systems, I probably wouldn’t invest my money with us

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First Command Financial Services Response
1y
Thank you for sharing your feedback with us. We are pleased to see so many of our team members share their experiences, especially when they include a strong business outlook and ratings for leadership. We'll share your feedback on systems and investments with our senior leadership team. As you've likely heard from recent leadership sessions, addressing outdated systems is a priority for 2025. We encourage you to share specific concerns/details with your leader.
4.0
Mar 14, 2025

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Extensive Training and great support system.

Cons

Your survival heavily depends on your ability to sell insurance.

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First Command Financial Services Response
1y
Thank you for sharing your experience. At First Command, one of our most valuable offerings is the Fast Start program, which provides intense professional development to new, independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own businesses, serve new clients, and provide face-to-face financial coaching. Upon graduation, our Advisors can earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. Regarding your comment on insurance, our company does not focus on selling any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. Financial coaching is our Mission, and financial planning and advice are our primary offerings. We waive financial planning fees for our active-duty clients and ensure the financial plan's cost does not impede military families from getting started as early as possible on their path to pursuing financial security. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the financial services industry's high ethical standards and best practices.
Viewing 61 - 63 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.