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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
5.0
Mar 12, 2025

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

Family oriented; Team oriented ; cultural oriented

Cons

None that I see I love it

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First Command Financial Services Response
1y
Thank you for reviewing First Command. Being united in our mission brings our teams closer together. It is exciting to see so many Home Office employees rave about our culture and teams in their reviews, and we believe that is a reflection of our unity behind coaching military families in their pursuit of financial security. Thanks again for sharing your experience. We wish you continued growth and success in your role.
4.0
Mar 4, 2025

Better than most

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company. They do a lot for employees. The people are top tier and everyone gets along great. The company really cares and treats you well.

Cons

The only con I'd say is that they should treat contractors better. They'll come and ask about events happening only for a full-time person to have to tell them contractors aren't allowed to participate. It's awkward to not have some team members a part of the fun at times. The least they could do is stop sending them emails inviting them to things they can't attend. For example, the employee luncheon or when we all got gifts for employee appreciation. It's pretty crappy of FC.

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command. Our Fort Worth, TX location is the home office to many talented individuals dedicated to our mission of coaching military veterans and their families in their pursuit of financial security. We are committed to creating engaging experiences for them; to your point, participation in those experiences is key. We will share your comments on contractor participation with the leadership team. In the meantime, we recommend that you voice any interest in upcoming events directly to your leader for guidance on attendance.
4.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Family atmosphere Work from home options

Cons

Pay should be higher No healthcare

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First Command Financial Services Response
1y
Thanks for sharing your review. At First Command, we are committed to nurturing a positive environment for all. Encouraging feedback and constructive criticism is part of that commitment. Your comment on healthcare benefits is important. First Command offers competitive pay and benefits to employees in our Home Office in Fort Worth, Texas. Local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. In all cases, our goal is to attract and retain the best talent and reward them for committed service. Thank you for taking the time to share your perspective. We will share your comments with our Leadership team.
Viewing 64 - 66 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.