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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

575 reviews
4.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Family atmosphere Work from home options

Cons

Pay should be higher No healthcare

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First Command Financial Services Response
1y
Thanks for sharing your review. At First Command, we are committed to nurturing a positive environment for all. Encouraging feedback and constructive criticism is part of that commitment. Your comment on healthcare benefits is important. First Command offers competitive pay and benefits to employees in our Home Office in Fort Worth, Texas. Local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. In all cases, our goal is to attract and retain the best talent and reward them for committed service. Thank you for taking the time to share your perspective. We will share your comments with our Leadership team.
5.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The Field-to-Enterprise Leadership Program at First Command is nothing short of phenomenal. It has provided me with invaluable insights, strategic leadership skills, and a deeper understanding of how our enterprise operates at all levels. The program seamlessly bridges field leadership with corporate strategy, equipping participants with the tools needed to drive meaningful impact. First Command’s commitment to developing future leaders is truly unmatched, and I’m incredibly grateful for the experience. For anyone looking to grow within the company, this program is an absolute game-changer!

Cons

We have a great opportunity to continue expanding and enhancing our support for our Nation’s Military Families, ensuring we reach and serve even more of those who need our guidance.

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command and feedback on the Field-to-Enterprise Leadership Program. Graduates from this intensive development experience participate in executive assessment and coaching, deepen their enterprise business acumen, and hone their ability to lead large-scale change. We are grateful for your commitment to our Mission of coaching military families in their pursuit of financial security. We are excited to see how you will incorporate your new skills to drive First Command forward.
2.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Day to Day is different every day, getting to know people and the work culture in every department. Never boring, always learning and room to take initiative times.

Cons

Poor leadership in this department. Unorganized and poor communication left staff to "make it up as we go".

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First Command Financial Services Response
1y
Thank you for sharing a review of First Command. Your comments regarding our need to be agile resonate with many of our Home Office staff as we constantly find ways to serve our clients better. To your point, people committed to our mission of coaching military families in their pursuit of financial security, who take the initiative, and who are continuous learners tend to succeed here regardless of the stage they are at in their careers. A good approach for new hires coming into our office would be to learn as much as you can during New Employee Immersion, where you are introduced to the departments and functions within our team and collaborate with your colleagues. Many of them have been with First Command for an impressive tenure and it is critical to tap into the depth and breadth of experience within the team while modernizing our processes and procedures to deliver on the customer needs of today. Your management advice will be shared with our executive leadership team. We wish you well in your future career endeavors.
Viewing 67 - 69 of 575 Reviews

Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.