Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 42 reviews)); "The culture here is great" ((in 41 reviews)); "great training and place to start" ((in 24 reviews)); "Benefits are good" ((in 20 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(86 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

Reviews about "Management"

Return to all reviews

1.0

Jan 24, 2025

They just don't care

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Annual bonus-around $1000 based on a $35k salary Some room for growth

Cons

No job stability Very low raises Employees input doesn't matter No psychological safety Very few remote positions Poor management

First Command Financial Services Response

Thank you for sharing your thoughts. First Command is proud to host monthly company-wide events, including town halls and CEO forums, where employees can voice opinions directly to senior leadership, receive feedback, and connect with colleagues to share ideas. Psychological safety within these forums and across the enterprise workplace is essential to the transformational growth and change that creates new opportunities for our clients and people. Our executive leadership team works with the organizational and talent development group at First Command to ensure our staff is trained annually on the basics of psychological safety and surveyed to understand opportunities for further development in our processes. Your comments on limited remote opportunities and management will be shared with our executive leadership team.

4.0

Dec 10, 2024

Office Manager

Office manager

Recommend

CEO approval

Business Outlook

Pros

Great Mission! Dental and Vision for Office Manager. Great Financial Planning Philosophy

Cons

No Health Insurance or 401k for Office Manager. Lacking in the Tech space.

First Command Financial Services Response

Thank you for sharing your review of First Command and highlighting some of the benefits of joining the team as an Office Manager. Independent Financial Advisors can choose to offer benefits to eligible office support staff. 2025 benefits options include dental, vision, voluntary life insurance, long-term disability, pre-paid legal services, and identity theft protection. Again, these benefits are offered at the Advisor's sole discretion. Your feedback on transparency is important and we appreciate you sharing it. We will be sharing it with our executive leadership team.

2.0

Dec 8, 2024

Toxic culture

Agile practitioner

Recommend

CEO approval

Business Outlook

Pros

You are paid every two weeks.

Cons

Strong command and control culture. Management talks a culture of collaboration and psychological safety however actions demonstrate a culture of fear and control. Pride themselves in never having layoffs, but demonstrate a history of randomly laying off groups of 3-5 people at a time Technology department is a disaster with very weak leadership Many opportunities for creating a lean organization exist, but the long standing kingdoms don't allow room for this type of improvement Few opportunities for women to advance

First Command Financial Services Response

Thank you for sharing your perspective. We believe in our ability to achieve our big audacious goal of being the financial coach of our nation's military. But it is not just about reaching these goals, it is also about how we get there. We take collaboration and psychological safety very seriously as we've heard from our employees that these elements are critical to their well-being as well as business innovation and growth. We appreciate your candid feedback and will be sharing it with our executive team.

Viewing 7 - 9 of 86 Reviews

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They just don't care

Office Manager

Toxic culture

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