employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

575 reviews
3.0
Mar 3, 2020
Recommend
CEO approval
Business Outlook

Pros

First Command is a great firm to obtain your Securities licenses. They pay for all the exams. Base salry of 4k for 6months

Cons

Limited Market to work with

1.0
Dec 6, 2019

Worst leadership in 15 years

Recommend
CEO approval
Business Outlook

Pros

Can’t think of any. Bank used to be better place to work, but going down the toilet

Cons

Leaders have no clue that new people need to be trained, much less how to train them. We are drowning and no one cares.

avatar
First Command Financial Services Response
6y
Thank you for sharing your feedback with us. I appreciate your long tenure with the company, and I'm sorry to hear about your negative experience. We recognize the importance of supporting our employees through strong and effective leaders. Leadership development is a top priority at First Command. We are committed to the successful cultivation of new leaders through efforts that include a structured development program for managers. We monitor our progress through feedback mechanisms like employee surveys and reviews on Glassdoor and other sites. This year First Command was named one of the Best Companies to Work for in Texas by Texas Monthly, the Texas Association of Business, Texas Society for Human Resource Management and Best Companies Group. This recognition was based in large part on results of an employee survey to measure the employee experience. We're committed to attracting and retaining talented people by providing our employees with opportunities to enhance their professional knowledge, develop leadership skills, and grow within the organization. And we are proud of the commitment and dedication of those who choose to be a part of this employee-owned company. Our Home Office employees in Fort Worth believe in and are genuinely committed to a higher calling serving America's career military families. I will be sure to make our leadership aware of your concerns so we can continue to bring positive change to the organization.
5.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Makes you feel great knowing that you are making such a difference in the lives of military families. Helping clients understand the fundamentals of financial success and developing a path for all to achieve their goals and securing their families against the inevitable loss of government benefits. The great feeling you get when someone takes actions that are life changing!

Cons

The constant debate with the well intentioned , squadron/battalion expert, misinformed strong opinions that don't have to live with the tragic results of their misguided advice. When you have something so great to share and you get resistance because most people are living for today or don't understand the magnitude that poor financial behaviors can have long term. Since we are fiduciaries acting in the best interest of our clients, we have a lot of work to do gathering all the financial information before we can give advice. This can be frustrating because most don't want to go through the process of gathering the info we need or understand how important even the smallest detail can be for us to create more wealth in retirement. Other organizations tend to get rated higher on client experience because they define great service speed of transactions not how thorough a job did you do and how big a difference you make over a 30 - 40 year relationship.

Viewing 91 - 93 of 575 Reviews

Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.