Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Great training to get licensed and started in the industry." ((in 22 reviews)); "Benefits are great" ((in 22 reviews)); "Great company culture and service attitude" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

4.0

Aug 5, 2021

Great Company

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Great team and good people with plenty of incentives and bonuses

Cons

Six months of salary before you go independent. Got to have a vast network of people ready to commit to being your client because you only have six months to build your business.

First Command Financial Services Response

Thank you for taking time to share your positive experience. First Command seeks to attract and retain talented people by providing Advisors with opportunities to enhance their professional knowledge and develop leadership skills. As you note, our Advisors do face some challenges in growing their business, but they also enjoy many opportunities. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Jul 16, 2021

Faboulus Culture!

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

After retiring from the Army, I was nervous that I would be unable to find the same culture and feel as the Military. First Command has similar values, culture, and work ethic. I am extremely proud to work for First Command.

Cons

As a Financial Advisor, you are a small business owner. This comes with unlimited opportunities, but also the opportunity to fail!

First Command Financial Services Response

Thank you for taking the time to share your experiences as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Apr 15, 2021

Love my job

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I love the flexibility, my co-workers, the opportunity on working on various platforms and systems.

Cons

Although I’m being part-time, I work many hours and don’t get any PTO.

First Command Financial Services Response

Thank you for sharing some of the benefits of working at First Command. We are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your perspective.

Viewing 178 - 180 of 576 Reviews

Jobs at First Command Financial Services

Front Desk Receptionist

Document Processing & Imaging Specialist

Personal Banking Associate

Senior Experience Researcher and Designer

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Great Company

Faboulus Culture!

Love my job

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