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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
2.0
Oct 25, 2021

First Command

Recommend
CEO approval
Business Outlook

Pros

Great Company with a great mission

Cons

Technology lagging behind and culture needs to focus on females joining the firm.

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of our company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. For our Advisors, their career is about pursuing First Command’s mission of coaching those who serve in their pursuit of financial security. As part of our commitment to our clients, we are dedicated to making continuous investments in our technology and digital capabilities to enable ongoing business growth and continued servicing of our clients. We hope you have experienced the added resources provided and ongoing support from our leadership team. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. Thank you again for taking the time to share your experience.
3.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Rewarding, mostly great clients, lots of opportunity

Cons

High sales quotas, long hours, difficult work life balance, commission only after nine months

avatar
First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated and supported. As you note, the Advisor role can be challenging. However, it also comes with many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors are offered a full array of employee benefits and are salaried during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking the time to share your experience.
4.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

They will sponsor you to get great certification in the industry. If you have a military connection or enjoy that environment it can be a good fit.

Cons

Long script memorization process. Limited to the military, and eventually all commission.

avatar
First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a Financial Advisor. At First Command, we regard our focus on the military as one of our biggest strengths. We are committed to supporting the lifelong financial security of our Nation’s military families. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through quality, face-to-face financial coaching. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. They are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking the time to share your experience.
Viewing 175 - 177 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.