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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Mar 21, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Depends on where your at but my experience has been great

Cons

Outdated systems, I probably wouldn’t invest my money with us

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First Command Financial Services Response
1y
Thank you for sharing your feedback with us. We are pleased to see so many of our team members share their experiences, especially when they include a strong business outlook and ratings for leadership. We'll share your feedback on systems and investments with our senior leadership team. As you've likely heard from recent leadership sessions, addressing outdated systems is a priority for 2025. We encourage you to share specific concerns/details with your leader.
4.0
Mar 14, 2025

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Extensive Training and great support system.

Cons

Your survival heavily depends on your ability to sell insurance.

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First Command Financial Services Response
1y
Thank you for sharing your experience. At First Command, one of our most valuable offerings is the Fast Start program, which provides intense professional development to new, independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own businesses, serve new clients, and provide face-to-face financial coaching. Upon graduation, our Advisors can earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. Regarding your comment on insurance, our company does not focus on selling any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. Financial coaching is our Mission, and financial planning and advice are our primary offerings. We waive financial planning fees for our active-duty clients and ensure the financial plan's cost does not impede military families from getting started as early as possible on their path to pursuing financial security. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the financial services industry's high ethical standards and best practices.
5.0
Mar 12, 2025

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

Family oriented; Team oriented ; cultural oriented

Cons

None that I see I love it

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First Command Financial Services Response
1y
Thank you for reviewing First Command. Being united in our mission brings our teams closer together. It is exciting to see so many Home Office employees rave about our culture and teams in their reviews, and we believe that is a reflection of our unity behind coaching military families in their pursuit of financial security. Thanks again for sharing your experience. We wish you continued growth and success in your role.
Viewing 265 - 267 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.