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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
5.0
Sep 7, 2025

Simple to Have Impact

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We have a stellar corporate giving program at the home office that makes it really easy to make an impact in our local and military communities.

Cons

Teams are lean and we're growing. This can cause certain tensions, especially when the technology is evolving.

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First Command Financial Services Response
8mo
Thank you for recognizing the impact of our corporate giving program. Serving both our local and military communities is deeply tied to our purpose. We also appreciate your callout on the lean team dynamics and evolving technology. We know these can create growing pains, and your feedback helps us ensure we continue to improve as we grow. Sharing more about our strategic direction remains a top priority for our leadership team, and we’re glad to hear you’re eager to join that journey.
Recommend
CEO approval
Business Outlook

Pros

For anyone looking to stay involved in the military network and work in that network to help families gain financially security, This company is always evolving and is simply a great place to work.

Cons

Many people miss out because they think we only support the military, when we are here to help anyone build a financial plan.

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First Command Financial Services Response
9mo
Thank you for your thoughtful review and for your continued commitment to our mission. We’re proud that you’ve found purpose in helping military families pursue financial security. Serving this community is not just part of what we do, it’s the foundation of our mission and our vision. Our deep understanding of the unique needs of military families is what sets First Command apart, and we’re grateful to teammates like you who carry that mission forward every day. Thank you for your dedication to those who serve.
5.0
Aug 26, 2025

Last and Best Job For Me!

Recommend
CEO approval
Business Outlook

Pros

Great reward for great service to our military families' financial goals. Independence to develop team to support vision and mission. Flexibility to work hard around vacations and family priorities.

Cons

High risk of failure in the first years. Must have thick skin as not everyone has good financial behavior.

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First Command Financial Services Response
9mo
Thank you for your many years of service and for the dedication you bring to supporting military families. We're glad you’ve found purpose, flexibility, and independence in your role. Your feedback on early career challenges and financial behavior awareness is a helpful reminder of the resilience this career requires. We’re grateful to have leaders like you paving the way.
Viewing 25 - 27 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.