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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
Recommend
CEO approval
Business Outlook

Pros

I was given this opportunity to work in the company without having any prior knowledge of the industry. I have been given the opportunity to work in office and remotely. I have worked as a W-2 employee and as a freelance admin. During both opportunities, I have been given on-the-job training, bonuses, pay raises, incentives and room to progress in training and certifications. There is the this unique culture within the company that understands my lifestyle as a military spouse which has allowed me to balance my work and home life. Because of the connections I made in the company, I have been able to work in multiple districts, divisions and amongst multiple advisor teams.

Cons

There is a high turnover in the number of advisors I have had to work for and each office offers different pays and is not consistent across the company. Bonuses and incentives are all dependent on each independent advisor. And although I have been blessed to keep my position in multiple states, there were times I had to wait for the position to open before being able to work again.

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First Command Financial Services Response
9mo
We’re thrilled to hear how your time at First Command has offered you both growth and flexibility, especially as a military spouse. Your experience navigating various office types and roles while balancing home life is a powerful example of our mission in action. We also appreciate your thoughtful feedback regarding consistency in assistant recognition and training across Advisor offices. Since each office operates independently, compensation and team structure can vary, but we’re continuing to explore ways to share best practices and elevate support roles across the company.
5.0
Sep 16, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

The company offers a flexible hybrid schedule with three days in the office and two days remote. Benefits are excellent, schedules are balanced, and the work environment is supportive. Management encourages professional growth and provides training opportunities, while also offering strong job security.

Cons

Internal communication is generally good, though there is room for continued improvement. During busy seasons, management provides strong support to help teams succeed, and the challenges are similar to what can be found in most organizations.

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First Command Financial Services Response
9mo
Thank you for sharing your experience and for highlighting the many aspects of First Command’s work environment that support your professional growth. We’re glad to hear the hybrid schedule, training opportunities, and supportive culture have positively impacted your experience. We also appreciate your feedback on internal communication. Your insights help us identify opportunities to improve how we keep our teams connected and informed.
3.0
Sep 7, 2025

Good, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

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First Command Financial Services Response
9mo
Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.
Viewing 22 - 24 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.