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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
1.0
Jan 24, 2025

They just don't care

Recommend
CEO approval
Business Outlook

Pros

Annual bonus-around $1000 based on a $35k salary Some room for growth

Cons

No job stability Very low raises Employees input doesn't matter No psychological safety Very few remote positions Poor management

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First Command Financial Services Response
1y
Thank you for sharing your thoughts. First Command is proud to host monthly company-wide events, including town halls and CEO forums, where employees can voice opinions directly to senior leadership, receive feedback, and connect with colleagues to share ideas. Psychological safety within these forums and across the enterprise workplace is essential to the transformational growth and change that creates new opportunities for our clients and people. Our executive leadership team works with the organizational and talent development group at First Command to ensure our staff is trained annually on the basics of psychological safety and surveyed to understand opportunities for further development in our processes. Your comments on limited remote opportunities and management will be shared with our executive leadership team.
3.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

pays decent, benefits, clean atmosphere

Cons

very cliqueish, very petty, boys club.

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First Command Financial Services Response
1y
Thank you for your review of First Command. We appreciate your comments on the benefits of a career here. In addition to competitive pay and benefits for our Home Office staff, we also offer unique elements like an onsite wellness center, campus concierge with a fresh variety of weekly lunch options, and the opportunity to join affinity groups or clubs geared toward specific interests like Toastmasters, Gaming, and Photography. We also emphasize career development and offer Home Office employees various digital learning resources and instructor-led sessions to utilize in their career growth plans. We wish you the best in your future endeavors.
5.0
Jan 17, 2025

Best

Recommend
CEO approval
Business Outlook

Pros

Reliable service going above and beyond to ensure my success, giving me the tools I need and the opportunity to continue helping the Military towards their financial success

Cons

only which I have known about the company much sooner

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First Command Financial Services Response
1y
Thank you for your review of First Command. We are ecstatic to hear that you are receiving the support you need to best support our clients in their pursuit of financial security. As for the cons, you are here now and that is all that matters. Keep up the great work!
Viewing 274 - 276 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.