Firstsource Solutions Customer Service reviews

Thank you for taking the time to share feedback! It’s great to hear that our efforts to aid our employees to strike their work-life balance is well received and valued. Our leadership team motivates and supports every employee in our company. Our leaders and staff know the job in detail and they get it, as most of them started out in a role like yours. That is why we put so much effort into creating a supportive work environment. We encourage our employees to provide feedback in all stages of their employment with us either through the HR team or our employee surveys so that we can continue to improve our employee experience. Wishing you the best with your future endeavours.

Thank you for taking the time to share your feedback and are happy that you enjoyed working with the team. We also love our people, the social side and the job so we are glad you were able to see that. At Firstsource, the career progression is a robust competency-based assessment process, and we pride ourselves in having a vast majority of our leaders who are home-grown. We will continue to give our best in shaping our employees’ career paths however we acknowledge that progression into leadership roles only occurs when there is a vacancy and our leadership team are high tenured Firstsourcers who love the business. We often do have opportunities through growth and they would be advertised internally via Wings Within. We wish you all the best with your future endeavours and thank you for taking the time to leave us feedback.