Sep 8, 2019
Firstsource Solutions Response
6yThanks for writing in. It is encouraging to know you recommend us as an employer. We take your feedback sincerely and are continuously working to make the process better
Firstsource Solutions Sr. Customer Service Representative reviews
83% would recommend to a friend
Ritesh Idnani
94% approve of CEO
81% positive business outlook
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Sr. Customer Service Representative employees have rated Firstsource Solutions with 4.0 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).
Reviews by job title
61 reviews
Aug 12, 2019
Firstsource Solutions Response
6yThanks for writing in. It is unfortunate that you feel the management is biased because we do promote a culture of growth within. 70% of our leaders are home grown and we do have a very detailed process of outlining career paths for our employees. We are keen to understand who you feel this way. Do provide us with your contact details so we can get in touch and understand your concern in detail. You can alternatively also connect with your HR SPOCs who will definitely help you with your concerns.