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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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1.0
Dec 6, 2023

Terrible

Recommend
CEO approval
Business Outlook

Pros

Started out OK and the people are great

Cons

Upper management take advantage far too often and blame this on the client, rarely ever paid correctly, virtually no benefits, not even able to read our contract, managers appointed by bootlicking

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We value open communication and are committed to addressing concerns raised by our team members. We understand the importance of fair compensation and accurate payment. We actively review our payment processes to ensure accuracy. We believe in a workplace where mutual respect is at the core of our values, we treat our staff with the same care and consideration that we expect them to extend to our customers. We understand that a contract of employment is a partnership based on fairness and collaboration, not a form of exploitation. We appreciate the dedication of our team members, and we are dedicated to fostering a work environment where everyone feels valued and supported in their professional journey
1.0
Oct 29, 2023

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

Remote work, no phone work

Cons

Toxic management, horrible training and doesn’t support you in the day to day

5.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Job was awesome, company was amazing. My boss was amazing. Unfortunately ,I had to quit due to family medical issues. But would definitely recommend.

Cons

had a schedule to stick to

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Firstsource Solutions Response
2y
We appreciate your positive feedback about the job, company, and your boss.It is unfortunate that you had to resign due to family medical issues. We wish you the best in your future endeavours. Regarding the work schedules, it is an element of the customer service industry to ensure that we are supporting our customers at all times. We strive to ease this for our employees by working with the Managers.
Viewing 49 - 51 of 260 Reviews

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