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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(205 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

205 reviews

Reviews about "Career Development"

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3.0
Jul 31, 2013

Customer service agent

Recommend
CEO approval
Business Outlook

Pros

Hourly rate is better than most at €9.50. Easy to make friendships. Management are friendly and mostly supportive. Can climb up the career ladder if wanted.

Cons

Not well run. Poor organisation and planning. Will approve holidays and still roster people on. A lot of pressure put on agents to reach time targets when targets are slightly unreachable.

3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to genuinely help people, wonderful coworkers, decent pay for the area.

Cons

Employees are treated like school children, workload is more often than not more than one person can handle, and there is no recognition for those that go above and beyond from management. Employee moral is very low due to management focusing more on productivity then their employees, which in turn makes for unhappy employees, which makes for less productive employees.

3.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent Salary than the average; Opportunites if you show Quality Work;

Cons

Salary increases are poor; Medical Insurance Benefits very unbelievably expensive;Lack of training

Viewing 193 - 195 of 205 Reviews

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