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Firstsource Solutions

Engaged Employer

Firstsource Solutions Subject Matter Expert (SME) reviews

4.6

83% would recommend to a friend

(25 total reviews)
avatar

Ritesh Idnani

84% approve of CEO

83% positive business outlook

Subject Matter Expert (SME) employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Subject Matter Expert (SME) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Subject Matter Expert (SME) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

25 reviews
2.0
Jan 23, 2024

Firstsource

Recommend
CEO approval
Business Outlook

Pros

Decent place to work hygenic campus

Cons

Cons: 4/10 Strong and dedicated worker stay away, meagrely in recognition employees. Straggle in company updates and low in managment activities. elevated on work pressure.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find our workplace decent and appreciate the emphasis on maintaining a hygienic campus. We acknowledge that recognition is essential for motivating and retaining dedicated employees. We have recognition programs to ensure that all contributions are acknowledged and valued.
5.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive management and good work life balance, Frequent IJPs

Cons

No increment, poor salary structure

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We appreciate the positive aspects of supportive management and a good work-life balance, which can contribute to a healthy work environment. We have implemented transparent performance evaluation systems and tie salary increments to individual and team achievements .We periodically review and adjust salaries based on changes in the job market and cost of living.
5.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Paid time off, paid holidays, sick days, great team leadership and overall nice experience.

Cons

Only thing I can think of are these tests you take once a year. Sort of mind numbing but it takes a few hours and that’s it. I mean, if you don’t follow the rules you may have a bad experience but it’s a job. They tell you what they want and you get it done.

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. As we recognize the importance of work-life balance, we are happy to hear your satisfaction with our PTO plans and leadership team. Our paid time off and holiday policies are designed to allow our employees to recharge and take care of their physical and mental well-being when needed. When at work, our leadership team is dedicated to guiding and supporting our employees. We understand that certain administrative tasks, such as yearly tests, can be taxing; and we are committed to streamlining processes and minimizing administrative burdens on our employees to ensure a more seamless experience. We are happy to have been a positive part of your career endeavors.
Viewing 19 - 21 of 25 Reviews

Glassdoor has 4,389 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.