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Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Collections Agent reviews

4.0

66% would recommend to a friend

(16 total reviews)
avatar

Ritesh Idnani

99% approve of CEO

65% positive business outlook

Senior Collections Agent employees have rated Firstsource Solutions with 4.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Senior Collections Agent professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Senior Collections Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
3.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You definitely learn how to have patience with not only with customers but also with yourself more.

Cons

The new hire training is awful! Bonus structure is a setup. This whole thing is about the bait n switch method

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Firstsource Solutions Response
1y
Thank you for your feedback. We’re pleased to hear that you’ve developed patience through your role. We are committed to addressing these issues to ensure that our training programs are effective and our bonus structures are transparent and fair.
3.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Proximity to where I live is OK

Cons

-Not too nice facilities -Micromanagement is everywhere

2.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

No work related pressure, Incentives

Cons

No professionalism, leave management sucks, no basica followd by management

Viewing 4 - 6 of 16 Reviews

Glassdoor has 4,383 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.