InComm Customer Service Representative reviews

2.6

92% would recommend to a friend

(20 total reviews)
avatar

Brooks Smith

63% approve of CEO

10% positive business outlook

Customer Service Representative employees have rated InComm with 2.6 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. InComm is rated 30% below average by Customer Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

20 reviews
5.0
Aug 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Hour lunch, easy phone calls, very peaceful environment, love the campus

Cons

No cell phones at your desk, I have children so that's a little stressful other than that this job is awesome ☺

1.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is great for bi-lingual night shift workers but it comes at a cost.

Cons

Demeaning, prison-like atmosphere and the feeling that you are cheating customers out of their money. Their attendance policy is based on a point system designed to rack up points quickly so that they can avoid making workers permanent and keep turn-over high. Employees are constantly under surveillance by cameras and managers. They enforce rules such as only 1 drink container allowed at your desk, no personal belongings, phones and purses must remain in lockers under penalty of termination, no turning around to talk to neighbors, and no standing for prolonged periods of time. They do not allow extra bathroom breaks outside of assigned break times and there is no time off allowed unless approved. The stress level and disrespect that employees face there is out of this world. Even some staffing companies refuse to hire for them because of the way Incomm treats employees. There's something very shady about how this company treats their employees and customers that made me so relieved when I got another offer for employment. I'm telling everyone I know, STAY AWAY!!

Viewing 16 - 18 of 20 Reviews

Glassdoor has 895 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.