InComm reviews

3.8

71% would recommend to a friend

(164 total reviews)
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Brooks Smith

56% approve of CEO

66% positive business outlook

Reviews by job title

164 reviews

Reviews about "Culture"

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2.0
Mar 7, 2017

Information Technology

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice location Building has a lot of access points to different things Co-workers are great for the most part

Cons

It seems as if management doesnt respect the hard work that people do. Raises are rare to come by and there is always an excuse on why. Some management have their own agenda and it shows on how they treat their employees Everyone operates in a silo like they are holding trade secrets. Lets get work done people like c'mon

3.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

-Health benefits are competitive -Fitness center available for InComm employees in office building -Office is centrally located in downtown Atlanta, across from Centennial Olympic Park -Depending the department, you have flexible schedules where you can work from home once or twice a week. -Paid parking across the street or paid public transit passes available -If you get to know the right people and build a good reputation, you can find movement and growth within the company. -The work culture is pretty casual, jeans are acceptable attire M-F. -Depending on what team you work for, management is great at listening, being supportive and providing autonomy.

Cons

-HR and upper management could do a better job of compensating employees who have worked their way through the ranks. HR has a rule that you cannot make more than a 15% increase within a year, regardless of what the budget is for a role. Some managers can get them to go a bit higher, but this puts internal candidates at a major disadvantage when moving up the ranks. -Most of the time business as usual is organized chaos. This makes things especially difficult for customer facing roles when you also have little information to share with customers to reassure them. -Internal teams who are not customer facing have little sense of urgency. SLAs are often not met. -The Channel Solutions team is very difficult to work with. -Resources are very misaligned. There are people who barely have enough work to fill a 20 hour work week, while you have others working 60-70 hours. -On your last day, HR will literally confiscate your laptop bag and give you a trash bag to take your stuff home. So be sure to bring a backup on your last day.

1.0
Feb 25, 2017
Recommend
CEO approval
Business Outlook

Pros

The satellite offices have freedom to achieve business expectations. The opportunities to affect and drive technology choice is good. Management attempts to create a creative and cooperative environment are appropriated.

Cons

All the Pros above only apply to the satellite offices. The corporate office is stagnate and rife with fear driven management were they over load the employees to the point of creating unnecessary red tape in order to control the work load. And they stuff you in teeny tiny cubes in noisy work spaces. The Con of a satellite office is no upward mobility. Expect to stay in the position you are hired for until you either move to Atlanta or you move on to a new position. No apparition by the company for above and beyond efforts or performance. You get the same pay in the end no matter how much extra you put in. They create a 9-5 work environment. For example when asked about bonuses and why Incomm doesn't give them the response was they do, you get 401K matching. The company puts no skin in the game. For example your PTO does not get rolled over in a new year. Use it or loose it. And if you go negative in PTO then the company will take it out of your pay if you leave before recouping it. Which would be fine except if you have left over PTO when you leave then its lost, no payout. Additionally, this results in a condition where just before the PTO expires the company may as shut down because you can't get anyone to do anything because they are all attempting to make use of their PTO before they loose it. Their technology (especially hardware) choices undermine individual success. For example McAfee scans make all but Windows 10 laptops useless until they finish, hours later. And they scans have to be ran during business hours. There is much more but I would like this review to be educational and constructive. It is not intended to be a negative attack but rather something that the company sees then reviews and improves upon.

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