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      InComm

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      InComm reviews

      3.8

      71% would recommend to a friend

      (779 total reviews)
      avatar

      Brooks Smith

      56% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      InComm has an employee rating of 3.8 out of 5 stars, based on 779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InComm employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      779 reviews
      3.0
      Jun 24, 2021

      Okay job, but got stabbed in the back

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is very easy, they give you a call center script, a website that has answers to most customer issues and a good way to word that to customers. Ability to change shift. Currently remote due to Covid. If Bilingual, they give you a script in your language as well and if you ask they can give you verbiage in the language for most cx issues.

      Cons

      Repetitive, Cx can be very ignorant and irate but that's customer service in general. My supervisor messaged me personally to apply for the Team Lead Position (Customer Service Rep IV) and I did even though I wasn't going to and no one ever got back to me and I found out they hired someone externally who was only an English speaker who they still have to train for the position. They ended up just making me employee of the month and giving me gift cards as a consolation prize.

      2.0
      Sep 16, 2020

      Clueless and Toxic

      Senior inventory analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay, short hours, some good people

      Cons

      Very Political, Backstabbing co-workers, ineffective management

      Viewing 145 - 147 of 779 Reviews
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      ReviewsInComm reviews

      Glassdoor has 895 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.