InComm Customer Service (CSR) reviews

3.6

72% would recommend to a friend

(55 total reviews)
avatar

Brooks Smith

98% approve of CEO

65% positive business outlook

Customer Service (CSR) employees have rated InComm with 3.6 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InComm is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

55 reviews
5.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

great pay great work life balance

Cons

a ton of pros about this job i really enjoy it

2.0
Sep 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Average offerings for a fintech company.

Cons

Toxic depending on which team you are hired on. Some teams will work 40 hours and have a good work/life balance. Other teams will work 50-60+ hours a week; People will say they are there to help others, but only a few will actually help you. Overall, everyone is overworked and underpaid. Account Management is very political. My advice to anyone looking to join Incomm is to learn fast and play the political game.

Viewing 16 - 18 of 55 Reviews

Glassdoor has 894 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.