LegitScript reviews

3.4

62% would recommend to a friend

(33 total reviews)
avatar

Scott Roth

74% approve of CEO

65% positive business outlook

Reviews by job title

33 reviews

Reviews about "Career Development"

Return to all reviews
1.0
May 21, 2024

Do Not Work Here!

Recommend
CEO approval
Business Outlook

Pros

Used to be a great company to work for. Was flexible. Now best parts of the job are the remote work and the other analysts. Coworkers and lower management are all great.

Cons

Do not work here. This is a sinking ship. Everything that made this company worth working for has been slowly stripped away. We used to have 6 weeks of flex time off but they took that away and stripped it to 4 weeks with only a single week of carryover. We were told in a highly passive aggressive email that it was the fault of new employees for using their time off too soon that the policy was changed. We used to be salaried with highly flexible schedules but they switched us to hourly. We were somewhat ok with this as we were guaranteed 2 hours of overtime. They have recently taken the overtime away as well for cost cutting. We're the ones who need that money to feed ourselves and pay rent, not this multi million dollar company that boasts about their profits on a regular basis. If you live on the West Coast where this company is based, the salaries are unsustainably low. Don't even think of working here if you are on a single income, you won't make it. There is very little opportunity for upward mobility and when you are promoted, the promotion pay raise just takes the place of your annual pay raise meaning you would have made around the same amount more if you were promoted or not. The company recently hired on a contractor as a permanent manager who has since begun laying off beloved coworkers. These were incredibly hard working employees who were replaced by people the company feels they can pay less while doing the work of multiple people. Finally, even if you ignore every previously made point, do not work here because the skills are not transferable. This is largely not a tech company. Analysts are doing hourly grunt work. There is little to no opportunity for career growth. You will work until you are burned out and then realize you have nowhere else to go because any similar companies require tech experience. P.s. I didn't even cover the lack of diversity, two faced upper management, or the lack of tech support (our systems have been broken on and off for months) but note these are also issues

avatar
LegitScript Response
2y
Thank you for taking the time to share your detailed feedback. We genuinely value input from our team members, as it helps us understand where we can improve and how we can better support our employees. First and foremost, I want to acknowledge the frustrations and dissatisfaction you have expressed regarding your experience. Companies have to evolve and change and we do our best to balance the well being of our employees with the needs of the business. We recognize that not everyone is going to be satisfied with our decisions or be comfortable with change, however, we do have many employees who feel differently than you do and love working at LegitScript. If you are open to it, I would welcome the opportunity to discuss your concerns in more detail and work together towards finding a possible solution that works for you. My door is always open.
3.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

As far as the work itself goes, LegitScript is extremely interesting. It is by far the most interesting job I've ever had. You will have opportunities to learn and the skills you gain are very transferable. If you make a reasonable effort there are promotion opportunities within LegitScript as well, though you might have to fight for them. LegitScript's company culture and perks are still very good. It's all remote/hybrid and has been since before the pandemic. Work/life balance is great and you are highly encouraged to take the unlimited PTO offered. By far the best part about working at LegitScript is the people. It's the reason I stayed as long as I did and the reason I had a hard time leaving. Everyone you work with is interesting, funny, and kind. There were times when I felt like I was in college again, working while hanging out with all of my friends.

Cons

One of the biggest cons is salary. The job I left LegitScript for is similar but pays quite a bit more. The way leadership talks about valid salary concerns in meetings comes across as very dismissive. There can be issues with transparency and being unprepared for new clients or programs. Unreasonable expectations and high pressure to deliver without adequate resources are a common problem. That can make the work environment very unpleasant. This is mostly coming from leadership; direct managers tend to be more reasonable here. LegitScript has improved here in someways in recent years, but it is still a big issue.

avatar
LegitScript Response
3y
Thank you for your honest and candid feedback. We appreciate hearing that you enjoyed the people, culture, and perks, especially the generous flex time off program we offer. Thank you for sharing your feedback on your salary concerns. We see it as a big win when employees grow into new roles, whether that is inside LegitScript or outside of our organization. We do take our compensation policy very seriously, ensuring it follows industry best practices to align our salaries with role-based industry benchmarks. We evaluate salaries annually and offer our bonus program and employee perks, to ensure our overall compensation package is competitive. We’re sorry to hear that you felt your experience here ended so negatively. We will continue to invest in technology, people, managers and process improvements to scale in a way that ensures our employees are supported and can maintain a great work life balance. We will definitely look into your particular situation to ensure that others don’t feel the same way. Lastly, we take claims of unethical practices very seriously. Should you believe that the work you were expected to do was unethical, please submit a complaint via our confidential whistleblower platform, linked here. We wish you the best in your new role and hope that it is a more positive experience for you.
5.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Defining company characteristics would be: Clear Mission, Future Focused, Innovative, Driven, Profitable and Growing

Cons

Some roles in the company appear to be fairly repetitive Not clear career trajectories

avatar
LegitScript Response
3y
Thank you for sharing your review and perspectives. I’m glad to hear that you are connecting with our mission and our profitable growth strategy. Our People team will continue to work with all areas within the company to ensure that every role has clear visibility into what the career trajectory might look like.
Viewing 4 - 6 of 33 Reviews

Glassdoor has 85 LegitScript reviews submitted anonymously by LegitScript employees. Read employee reviews and ratings on Glassdoor to decide if LegitScript is right for you.