LegitScript reviews about "employee"

65% positive business outlook

Reviews by job title

28 reviews
5.0
Apr 7, 2023

Best Company I've Worked For!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A welcoming, diverse, accepting and inclusive company. - Very personable. You have the opportunity to meet with the CEO Scott Roth. - The company values their employees! - The company honors and executes their values & mission statement.

Cons

- I honestly do not have a Con for working at Legitscript

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LegitScript Response
3y
I appreciate you sharing your positive experience working at LegitScript. LegitScript is a welcoming, diverse and inclusive company and I’m glad to hear that has been your experience.
4.0
Jul 28, 2020

Analyst, <1 year here.

Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers, love that strategies change all the time as trends change, never bored. Love that everyone on our team has a unique background/education. Really helps make us a dynamic team! Collaboration with other teams is very easy- they've always been very nice and willing to go above and beyond. At least on my team, I do feel management cares about us. One of the directors from way up the hierarchy and the new president wanted to have a check-in with me since and see how I was fitting in/growing in my role. I also feel as though LegitScript has been very quick to respond to the pandemic and has put the employees' safety and work/life balance as a priority as well as compensating us for our impromptu home offices.

Cons

I feel like I am paid a little low for my STEM education + hard skills +experience, (In addition, lower end of compliance analyst salary for Portland, OR according to Glassdoordotcom.) but at the very least, I can definitely grow here and feel as though I am an important contributor to our team. Also, I have heard scary things (reviews below) about other analyst positions and from that all I can gather is that it really depends which team you are on. My team happens to be wonderful, curious, and able to explore our investigative curiosities and celebrate our triumphs but some of our other larger teams-I hear they are over worked and under appreciated for their efforts.

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LegitScript Response
5y
Thank you very much for posting your review. I'm glad to hear that the dynamic nature of our work, the collaboration with colleagues, and the support you are getting from management has all been positive. We are all working hard and I will do my best to make sure that everyone's hard work is genuinely appreciated and respected. As we continue to grow and evolve I hope that you have many opportunities to advance your career within LegitScript!
4.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Learned a lot of transferable skills, kind people, great for people right out of school.

Cons

Not someplace to stay, pays on the very low end of the industry as a whole, new growth devaluing employee retention.

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LegitScript Response
2y
We are grateful for your feedback. At LegitScript, we take pride in cultivating an inclusive workplace culture that embraces individuals from all walks of life. Our commitment extends to conducting annual salary reviews, where we aim to uphold compensation levels in alignment with industry standards and comparable benchmarks. We are also committed to both nurturing business growth and ensuring the ongoing satisfaction of our existing employees.
5.0
Sep 24, 2025

Great people to work with

Recommend
CEO approval
Business Outlook

Pros

They have such a supportive team and their work culture is outstanding. All the employees are intelligent and caring, so the atmosphere is great. Their benefit is also decent, so I'm content with the work and life balance as well.

Cons

Depending on the department you work for, the career growth could be limited.

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LegitScript Response
10mo
Thank you for sharing your experience and kind words about our culture and team. It’s great to hear you feel supported and value the balance and benefits we offer. I appreciate your feedback on career growth, we know opportunities can vary by department, and we’re working to expand development paths and internal mobility across the company. Thanks again for being part of our team and helping us improve!
1.0
Apr 7, 2023

Slow Burn(out) 🔥

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexibility, supportive coworkers, $100 wfh stipend

Cons

Bloated and out of touch leadership, no merit based raises and no opportunity to grow in your role unless you’re upper management, benefits are basic and employee feedback goes unnoticed.

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LegitScript Response
3y
I’m glad that you are enjoying the work environment and the awesome people who work at LegitScript. While it’s not feasible to act on all of the feedback that we receive from employees, we constantly are reviewing our total compensation framework to ensure that we are competitive in the market and trying to make as many positive changes as possible. Our compensation philosophy ensures that we pay based on what the market says we should pay. Choosing to not do merit based pay ensures we are market competitive and that our pay is equitable internally. Our bonus program ensures that if we do well as a company, we all win.
3.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere, CEO is great. Great benefits and pay.

Cons

A lack of employee recognition

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LegitScript Response
1y
Thank you for your feedback! We’re glad to hear you appreciate our benefits, pay, and company culture—it’s something we truly prioritize. We also hear your concerns about recognition and understand its importance. We’re actively exploring ways to improve how we celebrate and acknowledge contributions across the company. If you have ideas, we’d love to hear them. Feel free to share with your manager or directly with our People team. Your feedback helps us grow, and we appreciate you being part of LegitScript.
5.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are a curious individual with a growth mindset this is the place for you! Lots of opportunities to create value, make an impact, and serve the company's strong mission. This is an employee oriented workplace with high performance expectations which brings together an amazing group of people to work with.

Cons

The nature of serving top internet and payment companies as clients is demanding and can be stressful. At times, strong employee oriented approach makes the process of addressing performance issues longer than desired.

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LegitScript Response
3y
Your perspective and positive feedback as a long tenured employee is greatly appreciated. Genuine care for employees is prioritized at LegitScript, so taking the time to address performance issues and making all efforts to help employees succeed, sometimes results in lengthy performance management. We will continue to work on balancing employee needs with the needs of the business and team.
4.0
Jun 23, 2021

Patient and people focused organization

Recommend
CEO approval
Business Outlook

Pros

* CEO is very welcoming and established a collaborative and inclusive culture * Employees all embrace our noble mission to make the internet and payment ecosystem safer and more transparent * Pay and benefits are competitive * Strong potential for company growth and new opportunities

Cons

* You need to be someone who is willing to be in a high-paced growth company where we're often building new process as we go. I personally really enjoy this aspect of my career here, but I know that's not for everyone.

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LegitScript Response
5y
Thank you very much for posting your review. I'm glad to hear that you are enjoying the work environment as well as the important work that we do. Great advice on working through growth, will continue to do everything that we can to empower and enable our teams to lead from within.
1.0
May 21, 2024

Do Not Work Here!

Recommend
CEO approval
Business Outlook

Pros

Used to be a great company to work for. Was flexible. Now best parts of the job are the remote work and the other analysts. Coworkers and lower management are all great.

Cons

Do not work here. This is a sinking ship. Everything that made this company worth working for has been slowly stripped away. We used to have 6 weeks of flex time off but they took that away and stripped it to 4 weeks with only a single week of carryover. We were told in a highly passive aggressive email that it was the fault of new employees for using their time off too soon that the policy was changed. We used to be salaried with highly flexible schedules but they switched us to hourly. We were somewhat ok with this as we were guaranteed 2 hours of overtime. They have recently taken the overtime away as well for cost cutting. We're the ones who need that money to feed ourselves and pay rent, not this multi million dollar company that boasts about their profits on a regular basis. If you live on the West Coast where this company is based, the salaries are unsustainably low. Don't even think of working here if you are on a single income, you won't make it. There is very little opportunity for upward mobility and when you are promoted, the promotion pay raise just takes the place of your annual pay raise meaning you would have made around the same amount more if you were promoted or not. The company recently hired on a contractor as a permanent manager who has since begun laying off beloved coworkers. These were incredibly hard working employees who were replaced by people the company feels they can pay less while doing the work of multiple people. Finally, even if you ignore every previously made point, do not work here because the skills are not transferable. This is largely not a tech company. Analysts are doing hourly grunt work. There is little to no opportunity for career growth. You will work until you are burned out and then realize you have nowhere else to go because any similar companies require tech experience. P.s. I didn't even cover the lack of diversity, two faced upper management, or the lack of tech support (our systems have been broken on and off for months) but note these are also issues

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LegitScript Response
2y
Thank you for taking the time to share your detailed feedback. We genuinely value input from our team members, as it helps us understand where we can improve and how we can better support our employees. First and foremost, I want to acknowledge the frustrations and dissatisfaction you have expressed regarding your experience. Companies have to evolve and change and we do our best to balance the well being of our employees with the needs of the business. We recognize that not everyone is going to be satisfied with our decisions or be comfortable with change, however, we do have many employees who feel differently than you do and love working at LegitScript. If you are open to it, I would welcome the opportunity to discuss your concerns in more detail and work together towards finding a possible solution that works for you. My door is always open.
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Glassdoor has 85 LegitScript reviews submitted anonymously by LegitScript employees. Read employee reviews and ratings on Glassdoor to decide if LegitScript is right for you.