PROS reviews about "manager"

As in most companies it all depends on your particular group and function. My particular experience was not a positive one to say the least. What was represented as dedicated territory and accounts never was. Very cozy and political environment where certain reps would override manager re accounts and direction, etc, Political alignment and strong friendships will constantly re cast the account distribution. You also had senior sales management trying to hardwire a sales process via the book of the month club with little or no deviation from the book. I am certain there are positive opportunities in other areas of PROS.

PROS advertises itself as 'dynamic AI platform powering commerce in the digital economy'. The tech stack that powers PROS is expensive, outdated, sinking, and takes waaayyyy too long to implement. Currently the B2B side, is the growth engine as travel side is stable and not many new travel subscriptions. Sales teams is unorganized and tends to oversell and that leads the implementation team scrambling trying to meet the expectations the sales team committed to a customer. PROS product UI/UX is stuck in the early 2000s and needs a major upgrade. PROS is being slaughtered by a B2B pricing tech start up that has no intention of slowing down and is poaching current customers. There are employees/teams who go above and beyond but are not recognized for their efforts (No Presidents Club, NO Promotions, NO Award or NO Quarterly bonus) and this can be demoralizing and devaluing. Some of the directors/managers have been at PROS soo long that they are all 'buddy-buddy', ineffective and do not add value to the department or company. Continue to practice due diligence in hiring, there is a guy who has displayed unwelcome s3xual advances to young women in the office. Take sexual harassment complaints seriously. Please, hire competent project managers who know how to listen, lead, and manage the needs of multiple stakeholders. Too many lackluster PMs, who expect their project team and ICs to do their work for them.

As I am located in Sofia and I am working with Huston office, sometimes the time difference is a challenge.

Some departments are great, but others are horrible. Good people quit bad bosses. Before making the decision to accept the job offer, look closely at your future manager.

Unfortunately the culture is not consistent among all teams and managers. I can testify I have seen the Good and the Bad when it comes to managers and teams. There is no way to provide feedback or some type of rating to managers and above, just like they do to people at the bottom of the organization. This keeps teams a bit unhappy and cannot find a way to grow due to the bad manager they have. There are quite constant management changes and organization changes that impacts the performance of people. In some cases, new managers come in almost at year end and they don't know fully the performance of the person, the result is that they end up guessing how they perform or they base their feedback based on other people.

Compensation is lower than average. Metrics for bonuses are fuzzy. With that said, the company is based in Houston so that could be the reason for lower income.

Managers don’t manage, nobody cares about your professional development, not many chances to advance or get new skills beyond what’s needed right now. They refuse to bring trainers to teach new skills.