Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Reputation

      Engaged Employer

      Reputation reviews

      3.4

      54% would recommend to a friend

      (84 total reviews)
      avatar

      Joe Burton

      58% approve of CEO

      35% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Senior management

      3.1

      Compensation and benefits

      2.9

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      84 reviews

      Reviews about "Management"

      Return to all reviews
      3.0
      Jun 8, 2021

      It's okay

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give decent benefits and provide free lunch a couple times a week, the office is nice, and I love my team members!

      Cons

      You feel like you can never trust management, if you're in any of the fulfillment departments everyone treats you like second class citizens, everyone is overworked, you're expected to take on any work given to you even if you don't have the bandwidth even though they say you can always talk to them about it, if you start as a temp then you probably won't get hired on until after a year or more, they consider themselves a "late stage start-up" so the entire company is an absolute mess.

      avatar
      Reputation Response
      5y
      Thank you for your feedback. As a current employee (as the review indicates) we apologize that you are feeling this way and encourage you to discuss your concerns with the People Experience team. We also encourage you to participate in our anonymous Feedback Friday’s. Our office is always open to discussion and we feel that it can be more effective than a review or response. Your feedback is valuable to ensure we continue to uphold these values and invest in our people.
      4.0
      May 24, 2021

      Fast pace, growing company, lots of change

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product and employees. Reputation is starting to really listen to employee feedback.

      Cons

      So much change which is good, but it's not always communicated. Chaos.

      avatar
      Reputation Response
      5y
      Hello , thank you; we appreciate your feedback! We couldn't agree more- Reputation is growing quite quickly and we are so lucky to have valuable team members like yourself powering us through the growth. Thank you for your patience as we work through some of the growing pains. We'll continue to comm unicate the best we can. We are always more than happy to assist you if anything else comes up. Take care!
      4.0
      Apr 23, 2021

      Growing Pains, but Focus on the Right Areas

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Support from c-staff and senior leadership; they actually listen - Leadership focuses on the right initiatives and makes their teams feel empowered and appreciated - Despite the pandemic, leadership did all they could to do right by their employees, and they successfully did all they could to avoid layoffs - Despite being a Director, my work-life balance is excellent. If you work hard and efficiently, you are rewarded with the ability to balance family / life at home - Vacation/time off is valued and you never feel guilty for taking time off - Food! The company provides a fully-stocked kitchen and LUNCH every day (a small gesture with a big impact would be the ability for those of us who work from home to also get lunch delivered - or a stipend?)

      Cons

      - Growing pains, which happen with all companies that grow quickly - Sales is constantly trying to sell to meet targets and get their bonuses/commissions, and all other teams are left to cleanup incorrectly-established expectations and deal with angry customers - With the growth, has come lots of change, which has led to a good amount of attrition. The attrition has been painful for those who have stuck it out, but the benefit is that those who are left are the committed ones, and the ones who are hired on as backfills will see the company vision, and not be stuck on "how things used to be"

      avatar
      Reputation Response
      5y
      Thank you very much for leaving this informative and helpful feedback. We are very glad to hear you are finding success and a positive outlook as we grow into an exciting future. We are beyond appreciative for supportive team members like yourself. We're very lucky to have you on the team! We are al ways more than happy to assist you if anything else comes up. Take care!
      Viewing 31 - 33 of 84 Reviews
      Related searches: Reputation jobs | Reputation salaries | Reputation benefits | Reputation interviews
      ReviewsReputation reviews

      Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.