Pros
Work from home - work from home - work from home. Basically, that is the single best thing about working in this company. I work on a close knit team, which makes things great. The salary is decent for a WFH position. When OT is available I recommend soaking it up, you're at home and probably on your computer anyway. Publicly traded company. Great benefits Employee Stock Purchase
Cons
It's a call center, albeit a virtual call center, it's still a call center. So, the focus is on metrics. Some agents complain about being bounced from tenant to tenant without being adequately trained on their new tenant. Documentation is available, you just have be self starting enough to review it on your own. No raises in 4+ years. Publicly traded