It could be so good - General Manager Sentral Employee Review

2.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I had the most amazing building to care for. The concept of the company is one that I know will take off and I was very passionate about growing with that concept. The pay is well above market rate. The commission structure just improved and they seemed to be trying to give more networking opportunities.

Cons

Sentral is rather new in the property management space. They need to recruit qualified employees but as soon as you get past the salary, the benefits and experience will make you wishing you could leave. With any general manager role, you are on call 24 hours a day but with this one you only get 10 PTO days. The home team gets unlimited and has a much more flexible schedule. The amount of time new programs or policies were introduced was almost comical. There is bizarre take on training. You will need to take 4 training for a simple add on, but there are no trainings for the PMS system we use. If a change is rolled out you are never made aware of it explicitly. I was offered so many things that never came to fruition. The dress code is literally insane for 2025. They took away every color we could wear with no notice.

Explore other reviews about Sentral

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and residents made this one of the best work experiences I’ve had. There was rarely a day I didn’t look forward to coming in and while no job is perfect, the people here always made the tough days worth it. I learned more from management here than anywhere else in my career. I had incredible mentors, including one in particular who pushed me and never let me settle, which made me better at my job.

Cons

Hours aren’t always guaranteed to a full 80 (biweekly), which affects take home pay base pay could be adjusted to account for that gap. Would also love to see more employee incentives. Limited growth opportunities in Arizona, since there aren’t many properties in the area to advance into.

1.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous bonus structures and nice looking properties

Cons

They’re trying to accomplish flexible living but the majority of corporate employees barely understand hotel management and don’t have the first idea about leasing/resident management. They falsely report the property’s financials and occupancy numbers to their investors so owners think their investment properties are doing better than they are and cheap out on building repairs at the expense of people’s safety and without reporting any building issues to investors.

See reviews by: Helpful|Rating|Date|All