Sentral reviews about "benefit"

Do not believe ONE recent 5-star review. We have goals to improve our Glassdoor ratings so none of them are real. The CEO left and many other talented employees left in droves as well. There is good reason. Nepotism and favoritism is real here. ‘do as I say’ is the culture.

High turnover in the home team. Very stressful environment to work in. Projects and goals changing frequently. Some long time team members give off the impression of feeling jaded, likely because of how much change they’ve witnessed in just a few years.

Sentral is rather new in the property management space. They need to recruit qualified employees but as soon as you get past the salary, the benefits and experience will make you wishing you could leave. With any general manager role, you are on call 24 hours a day but with this one you only get 10 PTO days. The home team gets unlimited and has a much more flexible schedule. The amount of time new programs or policies were introduced was almost comical. There is bizarre take on training. You will need to take 4 training for a simple add on, but there are no trainings for the PMS system we use. If a change is rolled out you are never made aware of it explicitly. I was offered so many things that never came to fruition. The dress code is literally insane for 2025. They took away every color we could wear with no notice.

Sentral is still a young and growing company, so there will be road bumps along the way. You will need to learn and understand a variety of new systems and be flexible about transitioning to new programs frequently

In a fully remote environment, it can sometimes be hard to know if you're on the right track or doing a good job—but strong leaders here are usually good at stepping in with feedback and support when needed.

Not well established A lot of ambiguity Low staffing Low retention

I experienced significant workplace exclusion and unprofessional behavior under previous management. When I reported a security guard for unsafe conduct (sleeping on the lobby couch while guests waited for assistance), the concern was not addressed promptly and I was required to continue working with him for months. The situation later escalated into a serious incident involving that guard and a resident, after which he was terminated. Earlier intervention could likely have prevented the situation. There was also a persistent culture of gossip and rumor-spreading among certain coworkers. Passive-aggressive comments and cliquish behavior were common, despite my consistently maintaining a professional and cooperative attitude. While some managers recognized and praised my work, the workplace dynamics created a stressful environment. The situation ultimately took a toll on my mental health and contributed to my decision to leave. To be fair, the new director has made efforts to improve professionalism and reduce the “clique” culture, but there is still work to be done to ensure a respectful and supportive environment for staff.

I cannot think of any