EquiScript reviews about "pay"

51% positive business outlook

Reviews by job title

23 reviews
2.0
Dec 4, 2021

Going down hill

Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers who are always supportive, generous PTO, work remotely, good bonus and pay structure.

Cons

First thing you need to know about the sales dept is that it is 100% cold calling. They tell you the leads are warm, but they aren’t. They have no idea who you are or who the company is. If cold calling isn’t for you, then think about looking somewhere else. Second, the new management doesn’t understand what “if it ain’t broke, don’t fix it” means. He wants to leave his legacy behind him in this company on how he made improvements to something that was working well and efficiently to begin with. Changing things that don’t need to be changed. He doesn’t understand our culture or process, he just wants to see an increase in the output of all departments. Overall, there's been a significant declined over the last year and it's not looking like it will improve.

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EquiScript Response
4y
We appreciate your feedback. We do recognize that our inside sales position is a challenging job at any company. We sere patients who lead challenging lives. Not everyone is open to change when it comes to how their medication is delivered and while yes we do recognize that at times our calls can feel like cold calls they are truly warm since we call on behalf of a location where they are already a patient. I understand that at first change can be difficult but changes in our processes are necessary in order to see improvement for our patients and even in your sales commissions. It seems you are a current employee please feel free to reach out directly and we can review those concerns together.
1.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Ability to work remote. Flexible work environment.

Cons

Very low pay. Micromanaged. Glorified call center. Upper leadership pretends to listen but only cares about the bottom line. For the past 2 years they have laid off atleast 20% of their employees only weeks before the holidays with zero notice.

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EquiScript Response
4y
First and foremost thank you for your time and service to Equiscript. We are sorry you felt that your time meant nothing, that was never the intention. Layoffs are never easy, but we took a lot of time and care to make the decision and it was not easy. We hope that you are able to find your next position quickly and grow in your career. Markets change and when that happens leaders must make difficult decisions.
5.0
Feb 18, 2024

Great company, competitive pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company values and culture, fun team members

Cons

The industry has been hit hard, but the company has made many changes to adapt

1.0
Feb 7, 2023

Bad to Worse

Recommend
CEO approval
Business Outlook

Pros

Ability to make a friend.

Cons

Increase in working hours with decrease in pay and commissions.

1.0
Dec 15, 2022

Go somewhere else

Recommend
CEO approval
Business Outlook

Pros

The flexible pto policy would be a pro if management did not make you feel guilty when you use pto, and then punish you when you don’t meet goals when you decide to take pto

Cons

The company has 2 rounds of massive layoffs. Not due to Covid, but due to financial issues. The way they handled the layoffs was ruthless and out of the blue. They are now making agents who were remote, to come back to the office in the middle of a pandemic and a recession. On top of everything, they constantly are increasing their metrics and they continue to make the commission/ bonus structure more unattainable. The base pay is also way below industry standards

4.0
Dec 12, 2021

Great Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company left me with nothing but fond memories, even though I was laid off. They were kind to me before I got hired, during training, and after being laid-off. The CEO took every measure to keep us from losing our jobs. Although it did not work, it was not for lack of trying. I would recommend this job to a friend.

Cons

Pay could be a little better, although it was not bad.

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EquiScript Response
4y
Thank you for the kind words, we are happy to hear that you felt respected throughout the entire process from hiring, to onboarding and training, and even after being affected by the layoff. We hope that you would consider us again in the future as we are able to make adjust to market changes and begin growing again.
4.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Leadership is fun and welcoming, unlimited PTO, great benefits, no micro managing, great pay.

Cons

Two lay offs from the time I worked and was let go on that second lay off. Pharmaceutical laws are keeping this company from being successful. Hard to sell a product you don’t trust when customers constantly call in to complain about mistakes or delivery delay. Small tasks are delayed by a week or two not sure now that they may be understaffed. Customers may not be getting the best service out there for mail order if big pharma doesn’t stop monopolizing insurance benefits.

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EquiScript Response
4y
We are glad to hear you enjoyed your time with us as an employee. It was unfortunate that we needed to conduct layoffs, but it was not a decision we took lightly. We are committed to coming up with new and innovative ideas that will grow Equiscript.
1.0
Feb 20, 2022

Cold calling

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, work remotely, it's a pay check if you want it.

Cons

It's cold calling. The constantly changing goals, shifting away from making a sale to making more calls. Very high turn over rate. No growth.

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EquiScript Response
4y
We have an open door policy and the review indicates that you are currently employed, we would be happy to discuss your concerns further if you would like. Cold calling is the nature of Inside Sales. Our sales quotas have increased, but we have also seen an increase in commissions, the more calls you make the more money for you to bring home.
4.0
Dec 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Pay as well as Culture

Cons

Worked here during covid and unfortunately was layed-off, but was not clear on why. The company continued to hire people after they layed-off a group of people, so it made no sense.

1.0
Aug 7, 2023

No Job Security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are either being laid off or they are resigning. There is no job security with this company. Definitely not the place to work if you want something long term.

Cons

The pay was good. That’s about it.

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