Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 41 reviews)); "Great people and you are appreciated" ((in 39 reviews)); "Benefits are great" ((in 24 reviews)); "great training and place to start" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(82 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

Reviews about "Work Life Balance"

Return to all reviews

5.0

Oct 7, 2025

An Inspiring and Collaborative Workplace

Marketing and recruitment coordinator

Recommend

CEO approval

Business Outlook

Pros

Fantastic team culture—everyone is supportive and collaborative. Leadership is approachable and invests in employee growth. Plenty of learning opportunities across marketing and recruiting. Excellent work-life balance.

Cons

None. Truly a great place to work!

First Command Financial Services Response

9mo

We’re thrilled to hear that your first year at First Command has been filled with meaningful learning, support, and collaboration. Thank you for taking the time to recognize the culture our teams work hard to foster, and for sharing how leadership and cross-functional opportunities have shaped your experience. We're glad you're here and look forward to seeing your continued growth.

Financial Advisors | Transitioning Military

5.0

Sep 16, 2025

An amazing opportunity

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I was given this opportunity to work in the company without having any prior knowledge of the industry. I have been given the opportunity to work in office and remotely. I have worked as a W-2 employee and as a freelance admin. During both opportunities, I have been given on-the-job training, bonuses, pay raises, incentives and room to progress in training and certifications. There is the this unique culture within the company that understands my lifestyle as a military spouse which has allowed me to balance my work and home life. Because of the connections I made in the company, I have been able to work in multiple districts, divisions and amongst multiple advisor teams.

Cons

There is a high turnover in the number of advisors I have had to work for and each office offers different pays and is not consistent across the company. Bonuses and incentives are all dependent on each independent advisor. And although I have been blessed to keep my position in multiple states, there were times I had to wait for the position to open before being able to work again.

First Command Financial Services Response

10mo

We’re thrilled to hear how your time at First Command has offered you both growth and flexibility, especially as a military spouse. Your experience navigating various office types and roles while balancing home life is a powerful example of our mission in action. We also appreciate your thoughtful feedback regarding consistency in assistant recognition and training across Advisor offices. Since each office operates independently, compensation and team structure can vary, but we’re continuing to explore ways to share best practices and elevate support roles across the company.

3.0

Sep 7, 2025

Good, not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

First Command Financial Services Response

10mo

Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.

Viewing 1 - 3 of 82 Reviews

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First Command Financial Services reviews

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An Inspiring and Collaborative Workplace

An amazing opportunity

Good, not great

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