Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

576 reviews

5.0

Oct 14, 2024

Amazing company culture!

Recommend

CEO approval

Business Outlook

Pros

Strong culture and connections, career growth, educational and training opportunities, employee wellness, onsite gym, volunteer opportunities, diversity and inclusion groups

Cons

Conference room availability for larger groups is becoming challenging with more in office days

First Command Financial Services Response

Thank you for writing a review of First Command. Our people unite behind our mission of coaching military personnel and their families in their pursuit of financial security. We love hearing from employees and Advisors about the pride they have in serving the military community in a meaningful way. As a leader here, you have a unique vantage point of where this company is headed as we aim to better serve our incredible clients. Your leadership throughout this company's evolution will be critical and we're ecstatic to collaborate, listen, grow and innovate together during this journey.

3.0

Oct 12, 2024

Military focused Financial Company

Brokerage operations manager

Recommend

CEO approval

Business Outlook

Pros

Strong mission: Mission is to support the Military's financial life. Hybrid Schedule and nice campus to work at. CEO is making the right strides and keeps employees informed.

Cons

Compensation can be inconsistent for the same role across the company. The focus often shifts quickly, making it feel like we’re moving from one urgent issue to the next. While the benefits improve significantly after 5 years, newer employees may find the initial offerings, such as limited PTO and no immediate retirement benefits, less competitive.

First Command Financial Services Response

Thank you for sharing your perspective. Our employees and Advisors often tell us that our mission of coaching military families in their pursuit of financial security is one of the most compelling elements of a career here. We also appreciate you sharing some other benefits like our hybrid schedule and strong communication from our executives. We are evolving and keeping our people informed will be critical throughout our transformation. We will be sharing your advice to management with our executive leadership team.

2.0

Oct 10, 2024

Do Not Recommend

Programmer analyst

Recommend

CEO approval

Business Outlook

Pros

First Command does offer career growth, especially if you aren't exactly sure where you want to end up in your career. They offer very flexible positions where you can learn what you like and eventually transition to that role.

Cons

First Command is extremely top-heavy. There are so many director positions within the company and nobody knows what exactly they do. The executive leadership team is also so out of touch with their employees it's not even funny. The company is constantly reorganizing and shuffling everybody around.

First Command Financial Services Response

Thank you for your review. We strongly encourage you to speak with your leader or HRBP to get a firm understanding of our how organizational structure is designed to support the internal team, especially during this critical moment where we transform the business to better support our military clients. We will be sharing your feedback on the hybrid work policy changes with our executive leadership team.

Viewing 307 - 309 of 576 Reviews

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Amazing company culture!

Military focused Financial Company

Do Not Recommend

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