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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

171 reviews

Reviews about "Culture"

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5.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Awesome company culture of serving and helping others. Flexible hours. Great teamwork!

Cons

Prospecting for clients can be difficult for some people.

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First Command Financial Services Response
1y
Thank you for your review of First Command. Your commitment to serving our Nation's military families in their pursuit of financial security is honorable and plays a significant role in what makes our culture one of the biggest draws to working at our company. We wish you continued success in your role and are excited about your future with the team.
2.0
Dec 8, 2024

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

You are paid every two weeks.

Cons

Strong command and control culture. Management talks a culture of collaboration and psychological safety however actions demonstrate a culture of fear and control. Pride themselves in never having layoffs, but demonstrate a history of randomly laying off groups of 3-5 people at a time Technology department is a disaster with very weak leadership Many opportunities for creating a lean organization exist, but the long standing kingdoms don't allow room for this type of improvement Few opportunities for women to advance

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First Command Financial Services Response
1y
Thank you for sharing your perspective. We believe in our ability to achieve our big audacious goal of being the financial coach of our nation's military. But it is not just about reaching these goals, it is also about how we get there. We take collaboration and psychological safety very seriously as we've heard from our employees that these elements are critical to their well-being as well as business innovation and growth. We appreciate your candid feedback and will be sharing it with our executive team.
1.0
Nov 16, 2024

Values image but behind closed doors it’s not what it’s cracked up to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are great people that are actually doing work and truly care. But those people are not at the management level.

Cons

Fake corporate culture Burnt out employees Too top heavy

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First Command Financial Services Response
1y
Thank you for sharing your perspective. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We often hear from our employees that our values of Courage, Love, and Effectiveness resonate with them as we collectively support the critical mission of coaching military personnel and their families in their pursuit of financial security. We take psychological safety very seriously at First Command and highly encourage you to connect directly with your leader regarding your concerns. We will also be sharing your feedback with our executive leadership team.
Viewing 31 - 33 of 171 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.