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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
1.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Your core clients are military which are great people to serve. Their training program is thorough and they teach you a lot about selling insurance. They also have great training on the Federal Employee market.

Cons

They are crooks when it comes to paying you. They will lie about how much commissions are paid to them from the companies and then give you a portion of that money. You are expected to run your business by paying for help, rent, your own taxes for about 33% of the commissions paid out plus any bonuses. You also have to pay a monthly fee to First Command for their home office support. After you leave them, they will hold any commissions that came in for the next year and then release them to you but can charge you for up to 2-5 years for any charge backs that come. I'm not sure how that is legal since they don't continue to pay after a year. You might be surprised after you thought you moved on a few years later to get charges from them. They will push whole life insurance sales because of the larger commission pay out.

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First Command Financial Services Response
7y
Please know we appreciate your willingness to share your experiences in a public forum. However, we must respectfully reject the allegations in this posting. First Command Financial Advisors are independent contractors. We seek individuals with internal drive, entrepreneurial mindsets and a desire for professional growth. We provide new Advisors with an extensive training program, as the writer of the above post clearly acknowledged, designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face financial coaching. We are at all times honest and transparent in our dealings with Advisors. Furthermore, the statement about whole life insurance sales is incorrect. Our approach is not to focus on the sale of any particular type of financial product. Rather, we teach Advisors to coach our clients to become financially disciplined and confident in their pursuit of financial security by addressing the spectrum of financial issues that clients face including risk management (insurance), cash management (banking) and investments to achieve long-term goals including retirement. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.
5.0
Apr 17, 2019

Great place

Recommend
CEO approval
Business Outlook

Pros

Great benefits, incentives. Great culture across the board. Ability to travel. Company takes care of there own

Cons

Income threshold to turn someone into a client. Great support to military but no incentives for veterans.

5.0
Jan 28, 2018

Financial Advisor Trainee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good virtual support system among field offices. They also train you and sponsor licensing if you are motivated and interested in becoming a financial advisor. No cold calling involved!

Cons

Once licensed, you are on your own. You get a small pool of clients from the database but you have to go out and advertise yourself and company's services. I do not think it's really cons but it's worth mentioning!And get ready for loooong hours!

Viewing 34 - 36 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.