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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
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Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
1.0
Jul 19, 2012

Mission gone wrong.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free gym and covered parking.

Cons

They don't provide training to employees, they micro manage but with lack of direction or goals, there is a lot of finger pointing and management does not want to take responsibility. 2% to 0% on employee pay raises. Executives have a lot of off site meetings with big budget meals. Depressing atmosphere, lots of people always coughing and sneezing. No career opportunities, long hours, and 1950's culture.

1.0
Jun 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- You get a 3x3 cubicle - Stock Options - Onsite gym

Cons

- Extremely unlikable and unapproachable boss. - Horrible upper leadership with no knowledge of the industry beyond their world. - Militaristic Processes - Capped career mobility - Horribly underpaid, by about 35%, compared to the industry - Antiquated procedures - Constant invasion by management, who has no concept of your value - Your professional career is very siloed to one specialty - No credit for what you do well

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First Command Financial Services Response
5y
Thank you for sharing your feedback with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to communicate problems to their supervisors or management. In our most recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of this organization. Additionally, we focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area. Another valuable financial benefit is the Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. We will be sure to make our leadership aware of the concerns you have shared.
4.0
Aug 29, 2019

A select few

Recommend
CEO approval
Business Outlook

Pros

Offers a degree of autonomy to grow your business. Provides training and some resources to promote your success and growth.

Cons

In order to be successful you have to eat and breathe the process, so much so that you can occasionally feel like a desperate used car salesman. Thats probably just me. But I didn’t believe in pressuring people to pursue a wise plan once I expressed the sound reason and future outlook of following it. Often people would rather wallow in their present state just to avoid doing the hard but best thing for them.

Viewing 31 - 33 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.