Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 39 reviews)); "great training and place to start" ((in 24 reviews)); "Benefits are great" ((in 24 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What First Command Financial Services locations have received the highest employee ratings?

Colorado Springs , Annapolis , San Antonio , San Diego , Charleston , Dallas-Fort Worth , Fort Worth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(126 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 16, 2023

Analyst

Financial planning analyst

Recommend

CEO approval

Business Outlook

Pros

Great people to work with.

Cons

First Command never learns. Let's overwork, and under pay employees! Let's cut jobs, and divide up the work between existing employees. Let those employees work hard, and longer with no additional pay compensation. Oh but wait we can tout the ESOP! Which is great, but let's face it I can't live off the ESOP, I live off my salary.

First Command Financial Services Response

We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. First Command maintains an open-door policy, and we encourage employees and Advisors to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights, so thank you for sharing your feedback.

5.0

Dec 14, 2022

Great company to work for

Admin assistant

Recommend

CEO approval

Business Outlook

Pros

Many locations, friendly stuff, military community

Cons

Probably low pay specifically with high prices

First Command Financial Services Response

Thank you for taking time to share your experience. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your perspective.

4.0

Nov 21, 2022

Solid but very individual focused

Fast start advisor

Recommend

CEO approval

Business Outlook

Pros

Good Support System Open Target Market

Cons

Quota driven basis Completely self-service for start up

First Command Financial Services Response

Thank you for taking time to share your experience. First Command seeks to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge and develop leadership skills. As you note, our Advisors do face some challenges in growing their business, but they also enjoy many opportunities. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for sharing your experience.

Viewing 52 - 54 of 126 Reviews

Jobs at First Command Financial Services

Administrative Assistant

Senior Experience Researcher and Designer

Senior Digital Product Owner

Digital Product Owner II

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Analyst

Great company to work for

Solid but very individual focused

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