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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (575 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Career opportunities

      4.1

      Compensation and benefits

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      575 reviews
      3.0
      Dec 28, 2016

      Senior Web Marketing Specialist

      Senior web marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, family-oriented mentality, senior leadership knows your first name and who you are.

      Cons

      Middle management, lack of leadership, lack of direction, management's inability to accept fault for anything, management's inability to understand the role you're in, not placed in the proper department, expected to do well beyond your job's description, no praise, constant reprimand (despite the knowledge of what you do).

      2.0
      Dec 7, 2016

      Fair pay, but it's only a job.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay, nice building. Gym on site. Work life balance. Training classes available for free.

      Cons

      Mandatory classes on ownership and feedback are given but not used. Ownership is encouraged, meaning you should take responsibility and be accountable for your work. Unfortunately it is not enforced. This lack of accountability creates a lot of work for people that notice the problems. If you notice it, you fix it despot if it's your job or not. Feedback and open communication are taught in developmental training. These classes are written by experts but taught by HR. Management does not participate in receiving feedback. A career development guide and class list are available to every employee but management will not participate in its employees growth and development. Their focus is only on their own career opportunities. Senior management will tell you what you do wrong but they will not help you improve. Basically, if you aren't on the path they won't help you get on it. Several executive positions are open or soon to retire and it is clear that senior management's only concern is getting that executive position and not on work or employee development. It is a race to the top and everyone is in.

      4.0
      Sep 16, 2016

      Administrative Assitant for an Advisor

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great supportive environment, the office manager is excellent, I feel like there is opportunity for growth if this is your career choice, you learn so much and really help people who need direction for their finances! My advisor only works me 25 hours a week and since I'm a student in college that works perfectly for me. I get paid $12.50 an hour and make about $1300 a month

      Cons

      No benefits included, how much you enjoy your job depends on the advisor who hires you, no paid vacation, no health, 401k etc... You are hired by an independent contractor so the advisor decides your wage

      Viewing 76 - 78 of 575 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.