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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      4.4

      87% would recommend to a friend

      (575 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Career opportunities

      4.1

      Compensation and benefits

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      575 reviews
      5.0
      Aug 11, 2014

      No better company to work in the financial services industry for.

      District advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to help clients build a true financial plan, work with service members to maximize their benefits and plan for their transition, and no better opportunity for a truly rewarding career in the financial services industry. I started with this company at 22 and seven years later I could not have made a better choice.

      Cons

      No hidden illusion of success. You get what you put into this career. Nothing is given to you, but following field leadership's guidance and putting your heart and soul into this career will yield results.

      4.0
      Oct 13, 2025

      Transformation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stable and reliable career - Recent investments in technology

      Cons

      - Emphasis on in office collaboration and meetings - Empowerment not consistent across organization. Many decisions falling to ELT

      avatar
      First Command Financial Services Response
      8mo
      Thank you for being part of our continued transformation. We appreciate your recognition of our recent technology investments and your honest feedback around empowerment and collaboration. We’ll continue to focus on building an environment where leadership is accessible, collaboration is meaningful, and all team members are equipped to drive impact. Your insights help shape how we move forward.
      5.0
      Oct 3, 2025

      I love working at First Command!

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      10 years at First Command and I still love it! I have flexibility in my schedule. Plenty of time with family. Training is always provided and available if I want more. I am grateful I get to work with mostly military clients and support their pursuit of financial freedom by providing the highest level of service each day. Even though I have routine to my job, no day is ever the same, so I am never bored. I have learned a lot about finance while working in my role which has personally benefited me. My Advisor is very supportive and a pleasure to work alongside.

      Cons

      My specific office is very small, so I do not have many coworkers.

      avatar
      First Command Financial Services Response
      8mo
      Thank you for your decade of dedicated service and for sharing this incredibly thoughtful review. Your experience reflects the impact of our mission, especially the flexibility and understanding we strive to provide for those supporting military families. We’re proud to know you feel supported, challenged, and appreciated in your work, and that your Advisor plays a key role in that experience. Your feedback about continued investment in technology is noted and aligns with our enterprise priorities for the year ahead. We’re grateful to have you as part of the First Command family.
      Viewing 106 - 108 of 575 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 632 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.