Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 632 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 19 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours and lots of pressure to find new clients." ((in 8 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(575 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

575 reviews

5.0

Oct 11, 2023

Coaching Those Who Serve

Scrum master

Recommend

CEO approval

Business Outlook

Pros

-We coach those who serve in their pursuit of financial security. -Empowers agile teams to work on solutions the way the team wants to go about it. -Managers are encouraged to be servant leaders. They will help build a career path of whatever it is you are interested in. I've seen Desktop support members become Database Admins, some move to Information Security, and Developers become Scrum Masters. -Pro charity. We have fun events where we come together as a company and raise money for the community around us.

Cons

Nothing of note. I mean, I don't like the coffee. But I just bring my own.

First Command Financial Services Response

Thank you for sharing your positive experience with First Command. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. As part of our commitment to our clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking the time to share your experience.

5.0

Oct 10, 2023

Amazing Culture and Purposeful Mission

Vice president operations

Recommend

CEO approval

Business Outlook

Pros

It is like someone took the best parts of military service (camaraderie, focus on mission, integrity, culture) and combined them with a mission (Coaching Those Who Serve in Their Pursuit of Financial Security) to create an awesome company to work for! You will be hard pressed to find an organization filled with so many like minded and selfless individuals!

Cons

From my perspective it is hard to find a con, however, our Financial Advisors are Independent Contractors and that business model is not for everyone. However, if it is for you, the results are amazing!

First Command Financial Services Response

Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Through our extensive training program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. Thank you again for sharing your experience.

4.0

Sep 18, 2023

Good atmosphere and company

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

They are a really good company

Cons

They try to preach the family thing

First Command Financial Services Response

Thank you for taking time to share your experience. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We appreciate your feedback and thank you for taking time to share your experience.

Viewing 157 - 159 of 575 Reviews

Jobs at First Command Financial Services

Senior Experience Researcher and Designer

Senior Digital Product Owner

Personal Banking Associate

Digital Product Owner II

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First Command Financial Services

First Command Financial Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Coaching Those Who Serve

Amazing Culture and Purposeful Mission

Good atmosphere and company

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