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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
4.0
Dec 10, 2024

Office Manager

Recommend
CEO approval
Business Outlook

Pros

Great Mission! Dental and Vision for Office Manager. Great Financial Planning Philosophy

Cons

No Health Insurance or 401k for Office Manager. Lacking in the Tech space.

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command and highlighting some of the benefits of joining the team as an Office Manager. Independent Financial Advisors can choose to offer benefits to eligible office support staff. 2025 benefits options include dental, vision, voluntary life insurance, long-term disability, pre-paid legal services, and identity theft protection. Again, these benefits are offered at the Advisor's sole discretion. Your feedback on transparency is important and we appreciate you sharing it. We will be sharing it with our executive leadership team.
4.0
Dec 8, 2024

Ok

Recommend
CEO approval
Business Outlook

Pros

this is a good company to work for.

Cons

There is not a lot of advancement.

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command. We hope you'll help us as we steer the ship from good to great. We'll be sharing your feedback about advancement with our executive leadership team.
2.0
Dec 8, 2024

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

You are paid every two weeks.

Cons

Strong command and control culture. Management talks a culture of collaboration and psychological safety however actions demonstrate a culture of fear and control. Pride themselves in never having layoffs, but demonstrate a history of randomly laying off groups of 3-5 people at a time Technology department is a disaster with very weak leadership Many opportunities for creating a lean organization exist, but the long standing kingdoms don't allow room for this type of improvement Few opportunities for women to advance

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First Command Financial Services Response
1y
Thank you for sharing your perspective. We believe in our ability to achieve our big audacious goal of being the financial coach of our nation's military. But it is not just about reaching these goals, it is also about how we get there. We take collaboration and psychological safety very seriously as we've heard from our employees that these elements are critical to their well-being as well as business innovation and growth. We appreciate your candid feedback and will be sharing it with our executive team.
Viewing 280 - 282 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.